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Dispatch Specialist II with Dutch - Hybrid at Honeywell

Bucharest, , Romania -

Full Time

Start Date

Immediate

Expiry Date

04 May, 26

Salary

0.0

Posted On

03 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Dispatch, Customer Support, Issue Resolution, Knowledge Base Utilization, L1 Support, L2 Support Collaboration, Field Technician Collaboration, Dutch Language

Industry

electrical;Appliances;and Electronics Manufacturing

Description

We have an opportunity for a Dispatch Specialist II with Dutch to join us at Honeywell in Bucharest, RO. In this position you will be handle L1 internal and external customer related issues and concerns using published documentation and knowledge base. Works with L2 tech support or Field Technician to gather further detail, research issues, seek resolutions and deliver a solution to the customer. This is a hybrid role, 3 + 2 days model. Honeywell With over 125 years of proven building solutions, Honeywell is building ecosystems that put the occupant at the center and fostering environments of efficiency, productivity, and collaboration. Honeywell customers have saved $6B in Energy & Operational Savings since 1979 and we have completed approximately 6,000 guaranteed efficiency projects for our customers. Transform the way buildings operate to be safer, more productive and more energy conscious. We have been innovating for more than 100 years and now we’re creating what’s next. Our programs serve a global community and our hometowns too. We provide resources and financial support to causes around the world and encourage employee volunteerism. We are committed to the highest standard in everything we do! Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

Responsibilities

The specialist will handle Level 1 internal and external customer issues and concerns by utilizing published documentation and the knowledge base. This involves working with Level 2 technical support or Field Technicians to gather details, research problems, and deliver final resolutions to the customer.