LET YOUR SUCCESS RIDE WITH US!

This is a full-time, on-site position based out of our Alliston, ON, office.
If you have hands-on supervisory experience, along with knowledge of both U.S. and local dispatch, and are looking to join a well-established trucking company with one of the most modern fleets in the industry—equipped with cutting-edge technology—Warren Gibson Limited wants to hear from you!

QUALIFICATIONS:

• Completion of secondary school.
• Strong knowledge of transportation industry principles and practices.
• Familiarity with administrative and clerical procedures.
• Minimum of 4 years of dispatch experience (driver experience in the transportation industry considered an asset).
• Previous verifiable supervisory experience required.
• Strong interpersonal skills with the ability to work effectively with various personalities.

• Gather and assess information from all relevant sources.
• Review and process U.S. Customs documents as required, including communication with Customs brokers.
• Demonstrate familiarity with ACE/ACI processes to provide support when necessary.
• Analyze information and make sound decisions to resolve problems effectively.
• Perform daily administrative tasks, including updating TMW and processing paperwork.
• Communicate effectively with supervisors, peers, and drivers via email, satellite, and phone.
• Prioritize and organize tasks to meet daily objectives efficiently.
• Build and maintain constructive working relationships with colleagues and drivers.
• Supervise the driver pool directly.
• Monitor load status and ensure accurate, timely updates on relevant platforms.
• Review and respond to satellite messages consistently.
• Update driver information in TMW as required.
• Provide customer service related to load changes, scheduling, and issue resolution.