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Dispatch Supervisor-Maynila at Cainiao

Taguig, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

06 Sep, 26

Salary

0.0

Posted On

08 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Capacity Planning, Fleet Management, SLA Management, Route Optimization, Cost Control, Compliance & Safety, Data Analysis, WMS, TMS, Excel, Emergency Decision Making, Dispatching

Industry

Logistics;Transportation;Supply Chain and Storage

Description

Key Responsibilities Capacity Planning & Optimization: Manage daily dispatch for inbound/outbound warehouse vehicles. Coordinate resources between internal fleets and Third-Party Logistics (3PL) providers to maximize vehicle load factors and turnover efficiency. SLA & Timeline Management: Monitor key milestones for line-haul transportation and last-mile delivery. Develop contingency plans for peak seasons or promotions to ensure Service Level Agreement (SLA) compliance. Exception Handling: Respond rapidly to unexpected transit issues (e.g., vehicle breakdowns, traffic congestion, cargo damage). Coordinate internal and external resources to resolve issues and minimize business impact. Cost Control: Audit transportation invoices. Analyze data on fuel consumption, tolls, and outsourcing fees. Reduce average logistics costs per order through route optimization and vendor negotiations. Compliance & Safety: Ensure all transport vehicles and drivers comply with local traffic regulations and safety standards. Conduct regular driver safety training and performance evaluations. Qualifications Experience: 3–5 years of experience in logistics dispatch or fleet management. Candidates with backgrounds in cross-border e-commerce overseas warehouses or major express/courier companies are preferred. Local Knowledge: In-depth knowledge of Philippines road networks, traffic patterns, and restriction policies in the work area . Strong route planning capabilities are essential. Language Proficiency:Fluent in English; Mandarin is a plus. Technical Skills: Proficient in Excel for data analysis; familiar with WMS/TMS systems. Must hold a valid local driver’s license. Soft Skills: Strong stress tolerance and decision-making abilities in emergency situations. Adaptable to shift work or flexible hours to support peak season operations.

Responsibilities

Manage daily inbound and outbound warehouse vehicle dispatch and coordinate resources between internal fleets and 3PL providers. Oversee SLA compliance, handle transit exceptions, and optimize logistics costs through route planning and vendor negotiations.