Dispatch Support at ECONVERGENCE INC
Union, New Jersey, USA -
Full Time


Start Date

Immediate

Expiry Date

08 Oct, 25

Salary

20.0

Posted On

09 Jul, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Regulatory Requirements, High Pressure Situations, Emergency Situations

Industry

Information Technology/IT

Description

REQUIREMENTS

  • Ability to make outbound calls to customers and clearly communicate scheduling details.
  • Experience handling EMERGENCY calls.
  • The ability to remain calm, clear, and concise while addressing urgent customer concerns and providing necessary instructions in high-pressure situations.
  • Capability to stay composed and focused during emergencies, managing both personal stress and handling customer emotions effectively to provide reassurance and solutions.
  • Ability to quickly assess emergency situations, determine the best course of action, and coordinate responses to resolve issues efficiently.

SKILLS

outbound calls
emergency calls

Responsibilities

RESPONSIBILITIES

  • Proficient in making outbound calls to customers and communicating scheduling details.
  • Experienced in remaining calm, and providing clear instructions under pressure.
  • Strong problem-solving skills, with the ability to quickly assess situations and coordinate effective resolutions.
    Job Type: Contract
    Pay: $19.00 - $20.00 per hour
    Expected hours: 40 per week
    Work Location: On the roa
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