Dispatcher - Bilingual English/ Spanish at Nation Security of South Florida

Doral, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Jun, 26

Salary

0.0

Posted On

03 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Dispatching, Communication, Coordination, Problem-Solving, Multitasking, Prioritization, Time-Management, Customer Service, Incident Escalation, Emergency Response, Bilingualism, Reporting, Organization, Computer Proficiency, Phone Systems, Dispatch Software

Industry

Security and Investigations

Description

Position Overview Nation Security is looking for a reliable, service-focused Dispatcher to join our Operations Team in Doral, FL. This on-site role is essential to the smooth functioning of our operations and is perfect for individuals who perform well under pressure, stay organized, and thrive in a fast-paced, client-driven environment. If you are a proactive multitasker who enjoys problem-solving and coordinating communications between clients and field personnel, this role provides a vital opportunity to support and optimize our operations. Key Responsibilities Manage a high volume of incoming and outgoing calls efficiently. Dispatch and coordinate security officers to fulfill client requests and operational requirements. Maintain clear, consistent communication with clients and field teams. Monitor real-time activity using dispatch software, ensuring accurate logging and reporting. Follow established protocols for incident escalation and emergency response. Deliver professional, courteous, and timely customer service at all times. Accurately document all calls, incidents, and dispatch actions in the system. At least 2 years of experience in dispatch, call center, or customer service roles. Must be able to work on-site in Doral, FL. Excellent written and verbal communication skills. Strong multitasking, prioritization, and time-management abilities. Proficient with computers, phone systems, and dispatch or scheduling software. Able to stay calm, focused, and professional in high-pressure situations. Bilingual in English and Spanish (required). Why Join Nation Security? With more than 25 years of experience in security, law enforcement, and military services, Nation Security is a trusted leader in professional protection across the nation. We are committed to delivering reliability, excellence, and peace of mind to every client. Joining our team means gaining hands-on experience in 24/7 operations, collaborating with a supportive leadership team, and accessing opportunities for career growth within a fast-growing organization. Ready to Take the Next Step? Advance your career with a company that values integrity, professionalism, and service excellence. Submit your resume today and become a key member of Nation Security’s team.

Responsibilities

The Dispatcher will manage a high volume of calls, coordinate security officers based on client requests and operational needs, and maintain clear communication with both clients and field teams. This role also involves monitoring real-time activity using dispatch software, ensuring accurate logging, and following protocols for incident escalation.