Dispatcher – Head Office
Location: 8470 Keele Street, Concord ON
Job Type: Permanent, Full-time
Shift: Continental Day shift
Pay: Competitive salary based upon experience
Job Summary
CMI is looking for a Dispatcher to join our Transportation & Fleet Team. In this role, the successful candidate will manage customer expectations ensuring the pickup and delivery of bins meet all customer and company standards

Key Responsibilities

• Responding to customer queries
• Monitor customer cameras and schedule pick-ups accordingly
• Schedule routes as per customer requirements
• Follow, monitor and update all driver runs
• Address and resolve any concerns that arise
• Review all driver paperwork, ensure it is complete and accurate

Qualifications

• A post secondary education in operations/logistics is an asset
• 2- 3 years minimum experience as a transportation dispatcher
• Knowledge of GTA and Southern Ontario
• Excellent English communication skills (verbal and written)
• Attention to detail
• Ability to multi-task

What we offer

• Competitive salary and comprehensive benefits
• Performance-based salary increases
• A great team to learn from and unlock growth and career opportunities
• An inclusive, friendly and multi-cultural environment
• Progressive and approachable leadership team focused on winning and continuous improvement
• A commitment to your health and safety and those CMI impacts
• A chance to give back to the environment and contribute to sustainability

We are committed to fostering an inclusive and equitable workplace, free from bias and discrimination, where all individuals feel valued, respected, and supported. We provide reasonable accommodations to applicants with disabilities throughout the hiring process, upon request. We appreciate the interest of all applicants; however, only those selected for an interview will be contacted

• Responding to customer queries
• Monitor customer cameras and schedule pick-ups accordingly
• Schedule routes as per customer requirements
• Follow, monitor and update all driver runs
• Address and resolve any concerns that arise
• Review all driver paperwork, ensure it is complete and accurat