Dispatcher at Echo East Coast Transportation LLC
Jacksonville, Florida, United States -
Full Time


Start Date

Immediate

Expiry Date

22 Sep, 26

Salary

22.0

Posted On

24 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Dispatching, Scheduling, Customer Service, Microsoft Office, Multi-tasking, Fleet Coordination, Reservation Systems, Trip Manifest Management

Industry

Ground Passenger Transportation

Description
Description DESCRIPTION: Position responsible to provide direction, communications with all operators while monitoring system performance and making scheduling adjustments where necessary to maximize on-time performance, minimize customer wait times, minimize service disruptions as a result of vehicle/operator availability and/or emergency situations. RESPONSIBILITIES: General responsibilities will include, but are not limited to the following: · Coordinate and schedule chauffeurs/drivers to fleet vehicles · Recommend and arrange transportation options for clients · Provide quotes and enter new business into our reservation system · Create and maintain trip manifests · Monitor dispatch board for potential issues · Add, change or delete scheduled stops in planning · Research and resolve client issues quickly and accurately Requirements REQUIREMENTS: · 2-3 years of transportation industry preferred · 2-3 years of customer service experience · Proficiency with Microsoft Office programs · Ability to multi-task · Dependable · Must be able to work evening/night shifts, available to work late afternoon to midnight, available to work weekend shift (must be available both weekend days)
Responsibilities
The dispatcher is responsible for coordinating chauffeurs and fleet vehicles to maximize on-time performance and minimize customer wait times. Key tasks include managing reservation systems, creating trip manifests, and resolving client issues quickly.
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