Dispatcher - Facey Commodity Company Limited at Seprod Limited

Kingston, , Jamaica -

Full Time

Start Date

Immediate

Expiry Date

25 Mar, 26

Salary

0.0

Posted On

25 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Order Processing, Delivery Scheduling, Customer Communication, Route Optimization, Record Keeping, Problem Solving, Team Collaboration, Organizational Skills, Logistics Software, Safety Compliance, Conflict Resolution, Detail Orientation, Analytical Skills, Critical Thinking, Multitasking, Customer Focus

Industry

Manufacturing

Description

JOB SUMMARY The Dispatcher at Facey Commodity Company Limited is responsible for the coordination and management of the distribution of products to ensure timely delivery to our customers. This role involves taking orders, scheduling deliveries, and liaising with drivers and customers to maintain service excellence. DUTIES & RESPONSIBILITIES Receive and process incoming orders from customers for delivery. Schedule and coordinate deliveries with drivers to optimize routes and ensure on-time service. Communicate effectively with customers regarding their delivery status and any potential delays. Monitor delivery trucks and routes to ensure efficiency and resolve any issues in real-time. Collaborate with the warehouse team to ensure that orders are picked, packed, and ready for dispatch. Maintain accurate records of shipments, returns, and customer interactions in the system. Collaborate with the customer service department to address any delivery-related customer inquiries. Ensure compliance with company policies and safety regulations regarding transportation and delivery. Manage and resolve any issues or conflicts that arise during the delivery process. QUALIFICATIONS Minimum of Five (5) CXC Subjects including English A and Mathematics. Experience in a dispatch or logistics role is preferred. Proficiency in using logistics and scheduling software is an advantage. Strong organizational skills with the ability to prioritize tasks effectively. Excellent communication skills, both verbal and written. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of transportation and delivery processes. Strong problem-solving skills to manage unforeseen challenges. Ability to work independently and in a team-oriented environment. Detail-oriented with a focus on accuracy in scheduling and record-keeping. COMPETENCIES Excellent organizational and multitasking abilities. Customer-focused mindset. Strong analytical and critical thinking skills. Effective communicator and team player. Ability to thrive under pressure and meet deadlines. Health Insurance Life Insurance Pension Lunch Subsidy Others

Responsibilities

The Dispatcher is responsible for coordinating and managing product distribution to ensure timely delivery to customers. This includes taking orders, scheduling deliveries, and liaising with drivers and customers.