Dispatcher at Fairway Lawns, LLC

Carrollton, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

06 May, 26

Salary

20.0

Posted On

05 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Dispatching, Customer Service, Scheduling, Communication, Problem-Solving, Time Management, Multitasking, Organization, Data Entry, Route Optimization, Typing Speed

Industry

Consumer Services

Description

Description NOW HIRING DISPATCHER FOR AN IMMEDIATE FULL-TIME JOB OPPORTUNITY! STARTING PAY OF 18.00 - 20.00 PER HOUR BASED ON EXPERIENCE! Are you organized, detail-oriented, and passionate about delivering outstanding customer service? Andy’s Sprinklers & Drainage is growing and seeking an experienced Dispatcher to join our dedicated team. In this role, you’ll be the communication hub between our customers and service technicians—ensuring efficient scheduling, clear communication, and seamless service delivery. If you thrive in a team environment and take pride in keeping operations running smoothly, we want to hear from you! Responsibilities: Receive and dispatch service orders for technicians promptly and accurately Oversee technician routes and track performance and efficiency throughout the day Schedule, reschedule, and cancel service appointments as needed Communicate effectively with technicians, relaying updates, messages, and job details Proactively identify and resolve scheduling conflicts to minimize downtime Maintain accurate call logs, schedules, and service data across multiple software systems Generate and distribute reports for management as requested Support general office functions and perform additional duties as assigned Requirements: 2–5 years of customer service/Dispatching experience (required) Prior dispatching or scheduling experience in a service industry (preferred) Exceptional organization, time management, and multitasking abilities Strong communication and problem-solving skills with a professional demeanor Ability to learn and navigate multiple software systems efficiently Proficient typing speed (50+ WPM required) High school diploma or equivalent (required) Why Join Our Team? Become part of a supportive, team-oriented company culture Work for one of the region’s top irrigation and lawn care providers Enjoy professional growth and continued learning in a stable, fast-growing industry Perks & Benefits: Health Insurance Life Insurance 10 Days Paid Time Off per Year 8 Paid Holidays 401(k) Plan with Employer Match up to 3% Equal Employment Opportunity Statement: Andy’s Sprinklers is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status, as required by applicable law.

Responsibilities

The Dispatcher will serve as the communication hub, responsible for promptly and accurately receiving and dispatching service orders to technicians while overseeing their routes and efficiency throughout the day. This role also involves effectively communicating updates, resolving scheduling conflicts, and maintaining accurate service data across various software systems.