OVERVIEW:

We are seeking a highly organized and detail-oriented individual to join our team as a Dispatcher. As a Dispatcher, you will play a crucial role in coordinating and managing the logistics of frac sand trucks. This is a fast-paced position that requires excellent communication skills and the ability to analyze data to ensure efficient freight movement.

• Night shift dispatch is required to work 7on/7off, shifts are 12 hour shifts from 6PM-6AM
• Familiarity with AXON, MOTIVE, and ROOK CONNECT an asset.

SKILLS:

• Familiarity with frac sand transportation industry terminology and practices
• Strong communication skills, both verbal and written
• Proficient in using phone systems for coordinating logistics operations
• Ability to analyze data and make informed decisions based on findings
• Excellent typing skills with a high level of accuracy
• Detail-oriented with strong organizational skills
• Ability to multitask in a fast-paced environment

RESPONSIBILITIES:

• Communicate with drivers, customers, and internal teams to coordinate the timely pickup and delivery of frac sand
• Utilize phone systems and other communication tools to relay information and updates to drivers
• Maintain accurate records of all dispatch activities, including driver logs, delivery confirmations, and customer interactions
• Provide exceptional customer service by addressing inquiries, resolving complaints, and ensuring timely responses
• Ensure compliance with all company policies, procedures, and safety regulations
• Maintain a high level of professionalism and phone etiquette in all communications

We are seeking a highly organized and detail-oriented individual to join our team as a Dispatcher. As a Dispatcher, you will play a crucial role in coordinating and managing the logistics of frac sand trucks. This is a fast-paced position that requires excellent communication skills and the ability to analyze data to ensure efficient freight movement.

• Night shift dispatch is required to work 7on/7off, shifts are 12 hour shifts from 6PM-6AM
• Familiarity with AXON, MOTIVE, and ROOK CONNECT an asset