Dispatcher - Level I at UPMC

Jamestown, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Feb, 26

Salary

0.0

Posted On

18 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Interpersonal Skills, Radio Communication, Telephonic Communication, Data Entry, Scheduling, Emergency Response, Patient Care Coordination, Basic Windows Knowledge, CPR, BLS, Medical Terminology, Team Coordination, Alarm Monitoring, Resource Dispatching, Safety Coordination

Industry

Hospitals and Health Care

Description

Join Our Team to Make a Difference Every Night Are you ready to play a vital role in emergency response and patient care coordination? UPMC Chautauqua Services is seeking a Full-Time Dispatcher – Level I to join our team in Jamestown, NY. This night shift (7:00 PM – 7:00 AM) position follows a 4-on/4-off schedule with required weekend and holidays, offering a dynamic opportunity to serve your community when it matters most. As a Dispatcher, you’ll be at the heart of our operations: receiving calls, dispatching personnel and equipment, and scheduling non-emergency transports. UPMC offers a comprehensive Total Rewards Benefits package and opportunities for career growth. If you thrive in a fast-paced environment and are passionate about helping others, apply today! Responsibilities Include: Receive and process incoming calls and radio requests for service. Dispatch appropriate resources via radio, phone, or pager. Schedule non-emergency transports for ambulance and wheelchair divisions. Communicate with Crew Chiefs, PSAPs, and public safety entities. Monitor alarm systems and take appropriate action. Maintain accurate data entry in computer-aided dispatch systems. Access mission-critical information for Starflight and MCIs. Ensure proper radio and telephone etiquette at all times. Fill open staffing shifts when needed. Coordinate with security and supervisors regarding transfers and safety. Required: Must attend communications staff meetings as requested. Must have good interpersonal skills. Be able to pleasantly and efficiently handle radio and telephonic calls for service. Must have a working knowledge of basic Windows-based computer programs to include Outlook, Word, and Excel. Frequent contact with 911 Centers, physicians, EMS/Fire Personnel (paid or volunteer), police agencies, aeromedical personnel, MTS Division staff, patients, and families. Preferred: NYS CFR, EMT, medical terminology, or similar medical background. Licensure, Certifications, and Clearances: Must have and maintain CPR for the professional Rescuer (AHA or equivalent) within 30 days. Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR) NYS Staff Exclusion List (NYSEL) UPMC is an Equal Opportunity Employer/Disability/Veteran

Responsibilities

As a Dispatcher, you will receive and process incoming calls and dispatch appropriate resources. You will also schedule non-emergency transports and communicate with various public safety entities.