Responsibilities

• Ensuring that Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and acting in a safe manner at all times
• Assist branch manager with the hiring and onboarding of temp/seasonal labour pool employees; submission of workflows and Driver applications, maintaining personnel files and system databases;
• Schedules and assigns training as required;
• Acts as an available resource/ liaison for all labour pool employees; this may include troubleshooting our systems to assist employees with navigating to online training assignments and/or with system access issues;
• Updates and maintains training records; includes data entries into Learning Management System;
• Takes all phone calls from employees and other internal customers in a professional and courteous manner; fostering strong relationships with all customers;
• Provides a daily schedule of the employees’ activity Manages and dispatches a daily schedule for all employees -to manage the board and get people out to work
• Communicates daily with all employees to confirm awareness of schedule and to promote employee engagement
• Arranges/coordinates travel for employees; includes booking flights and securing hotel accommodations
• Maintains hours of service on all labour pool drivers; ensures employees are compliant with company policies and legislative standards including electronic logs;
• Maintains and reports PPE inventory counts;
• Performs other duties and tasks as required by the Clean Harbors business needs
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Qualifications

• Previous high-volume dispatching experience in either a Oil and Gas or Transportation setting.
• Industrial or oilfield experience preferred.
• Customer Service based background required.
• Proficient in Windows based applications, Microsoft Excel is required.
• Effective verbal and written communication skills.
• Strong attention to detail and the ability to multi-task and make decisions independently.
• Strong attention to detail with the ability to multi-task in a fast-paced environment.
• Proven commitment to providing outstanding customer service.
• Working hours can be from 8 to 12 hours per day in the office.