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Dispatcher at Manada Technologies

Durham, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Mar, 26

Salary

18.5

Posted On

23 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Listening, Communication, Organizational Skills, Attention To Detail, Customer Service, Time Management, Microsoft Outlook, Microsoft Word, Microsoft Excel, Work Order Scheduling, Route Management, Dispatch Services, English Proficiency, Spanish Fluency, Office Equipment Operation, Background Check

Industry

Consumer Services

Description

Manada Tech is looking for a new site dispatcher. We are looking for someone who is a great listener, strong communicator, and diligent in completing tasks. The right person will have exceptional organizational skills and excellent attention to detail. Our ideal candidate has excellent customer service skills and work experience in a role demonstrating their ability to drive customer and client satisfaction. Finally, our site dispatcher should be comfortable with being an escalation point of contact for our customers, and an individual who can address issues with products and services. Site Dispatcher will support the Site Manager in managing escalation and workflow from Manada’s partners and clients. This position will be on-site at our Durham, NC office. All Shifts Available 6 am to 8 pm $16.50-18.50/ hour Proficiency and experience using Microsoft Outlook, Word and Excel Understanding of work order scheduling, route management, and dispatch services (willingness to learn) Read and speak English (Spanish Fluency a positive) Punctual with excellent attendance Possess strong time management skills. Ability to operate standard office equipment (e.g., computers, printers, copy machines, etc.) Communication: Ability to write, speak, hear, and understand the spoken and written word to respond promptly to e-mail, voicemail, and system messages and requests General knowledge of office management practices and procedures Must be able to pass a background check. Paid Training 401k Paid time off Medical benefits Health Dental Vision Paid Training Opportunity to Grow and Develop your Career

Responsibilities

The site dispatcher will support the Site Manager in managing escalation and workflow from Manada’s partners and clients. They will also act as an escalation point of contact for customers and address issues with products and services.