Dispatcher (Medical Transportation)

at  MedicVan Patient Transfer Services Inc

MedicVan Patient Transfer Services Inc. is a privately owned and operated Canadian company with over 19 years of experience in non-emergency patient transportation. We operate in Toronto and the GTA and specialized in bed to bed stretcher or wheelchair transportation services.

QUALIFICATIONS AND SKILLS REQUIRED:

• High school graduation
• Excellent verbal and written English
• Kind, friendly, accommodating, willing to help personality
• Excellent customer service experience and communication skills
• Professional telephone manner
• Ability to multitask
• Good organization and time management skill
• Stress management skill and ability to work under pressure
• Knowledge of Mc Office, Excel and Outlook
• Knowledge of the city of Toronto and the GTA
• Knowledge of internet use, Google Map use
• Dispatching experience in trucking, taxi or similar industry would be preferred
• Experience in Logistics would be preferred
• Some medical background would be preferred
  Duties and Responsibilities:
• Answering multiple phone calls
• Schedule bookings and forward information to crew members
• Respond to costumer’s inquiries, by email or over the phone
• Ensure crews are on scheduled time
• Communicate with clients, hospitals and other health care facilities in a timely and professional manner
• Follow up calls with existing client
• Prepare paperwork for crews
• Scheduling crews
• Faxing, mailing, emailing
• Other office and clerical duties as needed
  If you think you are right for our team, send your application to us by email.
  Job Types: Full-time, Part-time, Permanent
  Pay: $23.00-$25.00 per hour

Additional pay:

• Overtime pay

Benefits:

• Dental care
• Extended health care
• Life insurance
• On-site parking

Flexible language requirement:

• French not required

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Morning shift
• Weekends as needed
• Weekends only

Experience:

• dispatching: 3 years (required)

Work Location: In perso

Please refer the Job description for details