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Dispatcher at Suntex Marina Investors, LLC

Chicago, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Jun, 26

Salary

16.6

Posted On

05 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Radio Communication, Coordination, Dispatching, Patron Coordination, Call Prioritization, Emergency Response, Fee Collection, Point Of Sale System Operation, Cash Handling, Multi-tasking, Customer Needs Assessment, Professional Communication, Basic Math Computation

Industry

Maritime Transportation

Description

DISPATCHER JOB GROUPING: 5-552A LOCATION: Chicago JOB STATUS: Non-exempt/Seasonal DEPARTMENT: Harbors JOB SUMMARY Using radio device and/or other communication methods coordinates the pick- up and delivery of patrons using Tender Services. DUTIES AND RESPONSIBILITIES * Coordinates communication, pick-up and delivery of patrons to and from boats at Monroe Harbor. Process and prioritize incoming calls. * Contacts appropriate emergency personnel and agencies when required. * Collects certain fees as required, processes cash/credit card transactions using point of Sale System. * May performs close outs as needed. * May be required to perform other related job duties. QUALIFICATIONS TRAINING AND EXPERIENCE: Previous boating experience helpful. 2 years of experience in the field or in related area. FCC Radio License helpful. EDUCATION: High School Diploma or equivalent, or evidence of current enrollment. SKILLS AND ABILITIES Ability to communicate clearly and professionally using a radio and/or other communication devices. Ability to multi-task in a very busy environment. Ability to respond to and coordinate dispatch requests via radio and to walk-up customers. Ability to assess needs of customer and respond in a decisive professional manner. Ability to operate POS system and to accurately count change. Basic math computation skills. Ability to work varied hours/days, including nights, weekends and holidays as required. WAGE RATE PER APPENDIX B3 6/16

Responsibilities

The Dispatcher coordinates the pick-up and delivery of patrons using radio devices and communication methods for Tender Services, primarily at Monroe Harbor. This role also involves processing incoming calls, contacting emergency personnel when necessary, and collecting required fees via a Point of Sale system.