The Deepings Practice is a large practice based in Market Deeping with a branch site at Glinton, we serve over 24,000 patients. The Deepings practice has a large team of clinical and non-clinical staff lead by seven partners and a full senior management team. We have a CQC score of Good and strive for excellence in all areas of patient care. We have a strong focus on health promotion and personalised care, supporting patients to make informed decisions about their health and social care. We are a dynamic, friendly, and supportive team with experience in training GPs and other healthcare professionals.

JOB SUMMARY:

· The post-holder will project a positive and friendly image to dispensary patients and other visitors and deal with queries in a professional, courteous and efficient way.
· Assist in the preparation, dispensing and sale of prescriptions and assist with stock control, ordering and re-stocking of the dispensary.
· In conjunction with other team members, the post-holder will be prepared to cover the work of colleagues when they are absent through annual leave or illness.

CONFIDENTIALITY:

· In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
· In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
· Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

• Using in-house clinical system to ensure all relevant information is recorded onto individual patient records as required.
• Collection of prescription charges/checking patient exemption statements and sharing responsibility for their accurate recording and safe keeping.
• Following Standard Operating Procedures to receive requests for and accurately process/dispense all prescriptions
• Following Standard Operating Procedures to safely and accurately assemble and check Dossett boxes.
• Liaising with doctors, hospitals and other health professionals where indicated. Liaison with branch surgery and Practice nursing staff.
• Sharing the responsibility for the correct management, safe issuing and recording of controlled drugs.
• Sharing responsibility for maintaining equipment in a clean and tidy condition, this to include robotic dispenser, and adhering to our Dispensary Housekeeping Protocol.
• Using our in-house clinical system to maintain adequate stock levels, ordering stock, and receiving stock.
• Assisting the Senior Dispenser in regular checking of all invoices and checking against delivery notes, taking responsibility for following up any discrepancies as appropriate.
• Checking, counting and filing of prescriptions.
  This is not an exhaustive list.