Key Responsibilities: Dispensing & Clinical Support: Dispense prescription medication and other medical products to patients under the direction of the GP Partners. Use dispensing software to support dispensing. Count pills, label bottles and box medications to prepare prescriptions in accordance with SOPs. Dispense controlled drugs and private scripts safely and in line with surgery SOPs.
Supply patients with information and education on their prescribed medication. Assist with reviews of medication including the Dispensing Review of Use of Medication (DRUM) and reauthorisation process. Monitor the prescription-filling process to ensure compliance with legal, regulatory, and practice-specific policies. Liaise with healthcare providers and patients to confirm and clarify prescription information ensuring patient record is accurate.
Answer patient questions regarding medication, under the supervision and guidance of the GP. Date-check stock and dispose of returned medication in line with regulations and practice policy. Place orders for medications and ensure availability of stock to meet patient demand. Maintain and update electronic patient records accurately and confidentially.
Administrative & Operational Tasks: Perform administrative duties including answering phone calls, receiving and inputting prescription requests, and handling prescription queries. Procure and manage stock, ensuring timely ordering and accurate inventory records. This will also involve managing stock to provide a cost-effective environment. Complete sales transactions for the purchase of prescriptions, handling cash and card payments.
Maintain a clean, safe, and well-organised dispensary environment. Gather, organise, and assess patient information as part of the dispensing and clinical process. Support with audits, inspections, and quality improvement processes. Keep up to date with mandatory training and supplementary learning.
The post is based in a busy general practice dispensary and may involve standing for extended periods. The role may also require flexibility to cover shifts during staff absences

Please refer the Job description for details