Winterton Medical Practice JOB DESCRIPTION POSITION: DISPENSER (Burton Surgery and Winterton Surgery) RESPONSIBLE TO: Dispensary Supervisor / Assistant Practice Manager MAIN PURPOSE OF THE POSITION To provide drug dispensing services to the practice’s dispensing patients at both Winterton and Burton Surgeries. MAJOR RESPONSIBILITIES 1) Receive and process patients’ requests for authorised repeat prescriptions by computer printout and telephone answerphone. 2) Record the prescription on the patients’ computer record. 3) Dispense prescriptions generated by GP surgeries and repeat prescription for all dispensing patients.

4) To maintain a safe and clean working environment in the dispensary and raising any significant events with the dispensary supervisor. 5) To attend dispensary hatch and deal with patients efficiently when collecting medication. - Deal with queries – check computer records, etc. - Collect prescription charges.

• Ensure patients sign the FP10. 6) Unpacking the drug order from wholesalers. 7) To order stock and consumables as necessary from wholesalers and specialist suppliers using websites and telephone. 8) To maintain adequate stock control efficiently and process any special orders necessary.

9) Deal with patient prescription queries by telephone or in person from patients and their representatives including care home staff, following up where needed. Record any action on patients’ records. 10) Liaise with doctors with regard to any changes to drug stocks and dispensary practices and changes in working systems. 11) To undertake any other duties as necessary at Burton and Winterton surgeries.
12) Attendance at practice team meetings to maintain communication and keep up to date with any changes. 13) Maintain dispensing CPD by undertaking self-study/attendance at training event in relation to 3 modules/events each year. 14) Adhere to Standard Operating Procedures in relation to dispensing and other practice policies/procedures

Please refer the Job description for details