OVERVIEW:

Lead a multidisciplinary team to proactively maintain and improve housing conditions, reduce disrepair, and enhance customer satisfaction. Oversee planned maintenance, investment programmes, and end-to-end management of disrepair claims.

CRITICAL KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED (MUST HAVE):

• Educated to HNC level in a construction related discipline;
• Knowledge of the Housing Disrepair Protocol, Building Regulations, HHSRS, Decent Homes Standard and the Homes Regulatory Standards.
• Strong IT literacy and experience of harnessing advances in technology to change ways of working.
• Strong communication skills: able to produce a variety of quality material to explain or support your
• position and then confident with presenting to and influencing, different audiences.
• Ability to work under pressure and have a forward thinking and positive approach to problem solving
• with proven experience of effective decision making;
• Sound knowledge of building maintenance and construction with the ability to provide technical and
• non-technical advice;
• Proven experience of contracting and negotiating with clients and contracts together with a commercial
• and economical awareness;
• A wider knowledge of housing law and housing strategy;
  Job Types: Full-time, Temporary
  Contract length: 6 months
  Pay: £300.00-£400.00 per day

Benefits:

• Casual dress
• Company events
• Company pension
• Cycle to work scheme
• On-site parking
• Sick pay
• Transport links
• Work from home

Schedule:

• Monday to Friday

Work Location: Hybrid remote in Manchester M4 1PW
Reference ID: L

• Manage and support operatives, surveyors, and admin staff to ensure efficient service delivery.
• Deliver cyclical maintenance and Healthy Homes programmes (e.g., ventilation, damp-proofing, insulation).
• Oversee disrepair claims, ensuring compliance, timely resolution, and defensible outcomes.
• Use asset data and disrepair trends to inform investment decisions and reduce future risks.
• Develop training for staff on damp, mould, and maintenance best practices.
• Collaborate with internal teams to improve processes, materials, and customer outcomes.
• Report performance metrics and risks to senior leadership.
• Contribute to policy development and represent the organisation in external forums.
• Promote equality, inclusion, and continuous improvement in team management.