Distribution Manager at MGH Hospitality

Austin, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Jul, 26

Salary

0.0

Posted On

15 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Logistics management, Fleet management, Route optimization, Team leadership, Inventory management, Wholesale distribution, Customer service, Accounts receivable, Invoicing, QuickBooks, Operations management, Staff training, Quality control, Scheduling, Performance management

Industry

Hospitality

Description

Description About MML At McGuire Moorman Lambert Hospitality, we create the world’s most memorable experiences by seamlessly blending food, service, and design. Under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman, our hospitality philosophy centers on exceptional quality, storytelling, and thoughtful detail. MML is continually expanding—owning and operating all of our properties and only taking on projects aligned with our values. With acclaimed hotels such as the Hotel Saint Vincent in New Orleans and new projects underway in Texas, Colorado, and California, we’re building a portfolio rooted in excellence and originality. About the Role MML Catering, a proud member of MML Hospitality, is seeking a Distribution Manager to oversee Swedish Hill's wholesale bakery operations. The Distribution Manager will ensure seamless packing and prompt delivery of all products to internal and external clients. This role leads and mentors a team of packers, drivers, and dishwashers, collaborating closely with the Head Baker and Sales Manager to orchestrate daily operations. Responsibilities include fleet management, route optimization, customer interaction, and overall operational excellence. Key Focus Areas The Distribution Manager will be responsible for optimizing and managing wholesale distribution operations with a focus on: Outfitting vans – ensuring racks and shelves are properly installed and organized. Delivery routes – consolidating to two routes where possible and minimizing repeat visits; proper shelving will help eliminate double trips. Driver organization – maintaining clipboards, keys, end-of-day (EOD) reports, and promoting maintenance awareness. Packing systems and streamlining – establishing inventory pars, tracking wholesale delivery items (cambros, lexans, etc.), and ensuring timely returns from restaurants. Scheduling – monitoring overtime, assisting with catering deliveries, and managing workloads to prevent time theft. Invoicing and accounts receivable + customer management – ensuring timely invoicing, tracking payments, and checking in with accounts for quality control and customer satisfaction. MS management – using systems to their full potential, including adding new inventory items and ensuring accurate exports to QuickBooks. Responsibilities Oversee daily wholesale distribution operations, ensuring accurate packing, timely departures, and on-time deliveries. Manage and supervise packing and delivery teams, including hiring, training, scheduling, and performance accountability. Create and optimize delivery routes to maximize efficiency, consistency, and customer satisfaction. Maintain strict quality control standards to ensure error-free order fulfillment. Serve as the primary point of contact for wholesale customer inquiries, concerns, and service issues. Oversee accounts receivable for wholesale accounts, including invoicing, payment tracking, and follow-up on past-due balances. Export and distribute invoices, ensuring timely payment. Onboard new wholesale customers, including account setup, pricing, delivery schedules, and autopay enrollment. Maintain strong relationships with wholesale customers through proactive communication. Oversee the maintenance, safety, and cleanliness of the delivery fleet. Coordinate vehicle inspections, routine maintenance, and repairs. Maintain accurate operational, billing, and fleet records. Identify and implement process improvements to increase efficiency, accuracy, and reliability. Why You’ll Want to Work for MML Competitive Pay + Performance Incentives Professional Development and Advancement Opportunities MML Property Discounts (Hotels, Restaurants, Retail) Comprehensive Health Benefits – Medical, Dental, Vision, Disability, Life & Pet Insurance Retirement Benefits Parental Leave Paid Time Off Collaborative, Supportive, High-Standards Team Culture Community Service & Engagement Opportunities Requirements Minimum of two years experience leading cross-functional teams, with demonstrated expertise in delivery operations, fleet oversight, route optimization, and driver coordination. Experience with catering operations, logistics, or hospitality operations a plus Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment Skilled in packing systems, inventory management, and establishing pars for wholesale delivery inventory Proficient in scheduling, monitoring workloads, and managing overtime Experience with invoicing, accounts receivable, and customer satisfaction follow-ups Proficiency with inventory and management systems, including exports to QuickBooks Excellent written and verbal communication skills Availability to work evenings, weekends, and holidays as required Ability to stand, move, and lift up to 50 lbs Reliable transportation required Physical Requirements This role requires regular standing, walking, reaching, and lifting up to 50 pounds. Employees may need to stoop, kneel, crouch, or climb. Vision abilities may include close, distance, color, peripheral vision, and ability to adjust focus. Reasonable accommodations may be made for individuals with disabilities. Background Check If an offer is extended, candidates must complete a comprehensive background check, which may include verification of employment history, education, criminal records, and other relevant information. Equal Opportunity Employer MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other protected category. All qualified applicants are encouraged to apply, and hiring decisions are based on job-related factors.

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Responsibilities

The Distribution Manager oversees wholesale bakery operations, including packing, delivery logistics, and fleet maintenance. They are responsible for managing the distribution team, optimizing delivery routes, and handling customer accounts and invoicing.