POSITION QUALIFICATIONS:

o Bachelor’s Degree from an accredited college or university
o Minimum 2 years of experience in the computer field
o Degree in Computer Science, Information Technology, or related field (preferred)
o Relevant IT certifications (preferred)

o Understands and supports the mission, vision, and values of Harmony Public Schools.
o Implements and maintains IT procedures and documentation related to HPS processes and platform operations.
o Works with campus and district IT staff to troubleshoot network and technology issues.
o Visits campuses as needed to support IT operations.
o Provides on-going training to district and campus staff.
o Manages resources and processes required to design, plan, and support all information products and services.
o Researches and evaluates recent technologies to be used as enhancements or upgrades to existing server, network, and other IT infrastructure equipment.
o Supports and administers Azure Active Directory users and devices and security Groups.
o Uses Microsoft Endpoint Manager and Intune for device and application management.
o Designs, installs, configures, maintains, and upgrades Microsoft Windows server operating systems and applications and other systems as appropriate and will recognize and troubleshoot problems with server hardware and applications software.
o Configures, monitors, and resolves issues on current and previous versions of Windows Server, along with its various roles, such as Active Directory, Group Policy (GPO), DNS, DHCP, IIS (Internet Information Service), NPS, and others.
o Diagnoses, recognizes, and troubleshoots problems with server hardware and applications software.
o Provides security, operations, maintenance, and support for network and computer systems.
o Installs, configures, and deploys Cisco routers, firewalls, and switches in coordination with Central Office IT Department.
o Monitors and maintains a production environment which includes VoIP, Routers, Switches, Wi-Fi, Printer, DNS, DHCP, Surveillance System.
o Implements required hardware upgrades and repairs in operative devices to maintain mission capability.
o Installs, terminates, reroutes, and tests copper and fiber optic cabling.
o Coordinates material and tool supply requirements for all cable and equipment rack installation projects.
o Plans and executes Network/Security changes to protect data, software, and hardware and ensures performance and security are maintained.
o Reports promptly to supervisors about the Network Performance and status of the Network.
o Interacts with vendors and company personnel to facilitate purchases.
o Prepares low voltage SOW (Statement of Work) for new construction projects. Coordinates meetings, materials procurement, and other related activities as Project Manager of low voltage projects.
o Monitors, assigns, and works on support tickets at the HPS Help Desk ticketing system.
o Maintains technology inventory software and paperwork records.
o Works with vendors to resolve issues and platform upgrades.
o Works in coordination with Central Office Information department to get approvals for current or future projects.
o Provides Help Desk support directly to end users to resolve issues in a timely manner when needed.
o Performs other duties as assigned.
Job Type: Full-time
Pay: $66,000.00 - $107,600.00 per year

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: In perso