• Manages multiple locations with agents designated within a geographic zone
• Screen applicants, interview, and hire new agents
• Promote positive attitude to ensure excellent customer service skills are being utilized when Agents are interacting with customers as well as with the other team members
• Manage staff members by setting goals, giving performance evaluations, and providing staff members with training opportunities and guidance
• Monitoring agents for attendance and other disciplinary issues, such as cell phone use, personal calls, and employee performance of job function
• Create and implement weekly work schedule for agents
• Handles any escalated customer service issues that may arise
• Direct and observe Agents to ensure performance of tasks and customer service levels are being met
• Must be Bilingual
  Job Type: Full-time
  Pay: $45,000.00 - $75,000.00 per year

Benefits:

• Dental insurance
• Disability insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Supplemental Pay:

• Bonus opportunities
• Commission pay

Application Question(s):

• Are you bilingual? If so, what languages do you speak?

License/Certification:

• Insurance Producer License (Required)

Work Location: In person
Job Type: Full-time
Pay: $45,000.00 - $75,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In perso

Please refer the Job description for details