District Manager, Automotive Client Service - Entry Level (Stellantis) at Helm
Plymouth Charter Township, Michigan, United States -
Full Time


Start Date

Immediate

Expiry Date

20 Jul, 26

Salary

0.0

Posted On

21 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Microsoft Office, PowerPoint, Excel, Teams, Relationship building, Communication skills, Organizational skills, Attention to detail, Problem-solving, Sales strategy, Inventory management, Customer satisfaction analysis

Industry

Software Development

Description
Description We are seeking a dynamic District Manager (DM) to serve as a key liaison between Stellantis Corporation and its Chrysler, Dodge, Jeep, and Ram dealership network. In this role, you will manage a virtual territory of approximately 30 dealerships, ensuring excellence in sales, service, parts, and customer experience. Location: Plymouth, MI (Hybrid: 2 days remote, 3 days in-office) Travel Requirement: Minimal, with occasional dealer visits or conferences Key Responsibilities Build strong relationships with Dealer Principals, General Managers, and department leaders (Sales, Service, and Parts). Support dealerships in managing vehicle inventory to align with sales and market share goals. Guide dealers in monthly go-to-market strategies and incentive programs to drive performance. Conduct quarterly Minimum Sales Requirement (MSR) reviews to assess and enhance dealership performance. Analyze Sales Satisfaction Index (SSI) and Customer Satisfaction Index (CSI) scores, identifying opportunities for improvement. Promote Mopar parts, accessories, and service contracts to increase loyalty and revenue. Ensure dealer participation in national marketing campaigns and corporate initiatives. Assist with warranty claims, customer service cases, and buy-back escalations. Keep dealerships informed and engaged with promotions, programs, and incentives. Requirements Who We're Looking For This role is ideal for individuals passionate about the automotive industry or those looking for an entry-level role in the career field. Ideal candidates include: Graduates with a bachelor's degree in any major. Early career automotive enthusiasts. Qualifications & Skills Proficiency in Microsoft Office (PowerPoint, Excel, Teams, Email, Web). Strong organizational skills and keen attention to detail. Effective relationship-building and communication skills (written & verbal). Ability to thrive in a fast-paced, customer-focused environment. A sense of urgency and proactive problem-solving skills.
Responsibilities
The District Manager acts as a liaison between Stellantis and its dealership network to drive performance in sales, service, and customer experience. Responsibilities include managing inventory, implementing marketing strategies, and analyzing dealership performance metrics.
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