Securitas Canada Ltd. is looking to hire a Security District Manager to join our GTSO team, for the London region.

QUALIFICATIONS:

• Minimum 5+ years’ experience in the physical security services industry.
• 3+ years’ experience in a management role in the security Industry
• Knowledge of Security Field Operations and Loss Prevention.
• Should possess a valid Security Workers License and Driving License
• Willingness to use your vehicle for work-related purposes and travel (gas and parking will be reimbursed)
• Proven experience in a leadership role is required.
• Excellent communication skills and the ability to anticipate the needs of clients.
• Must demonstrate strong analytical thinking skills.
• Should possess strong critical thinking skills and the ability to make sound judgment calls.
• Superior organizational and time-management skills
• Must be at least 18 years of age.
• Must have the legal right to work in Canada.
• Must be willing to participate in the Company’s pre-employment screening process, including background investigation.

EDUCATION/EXPERIENCE:

Associate degree and 3 years of responsible experience in the security industry and/or business management, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Additional relevant experience can be substituted for the required education based on one calendar year of experience for one academic year of education.

Competencies (as demonstrated through experience, training, and/or testing):

• If required for assigned accounts, must be able to meet and continue to meet any applicable licensing requirements for Security Guards.
• Must be able to meet and continue to meet requirements for specific skills, certifications or authorizations specified for the assigned accounts.
• Knowledge of security operations and procedures.
• Knowledge of supervisory practices and procedures.
• Skill in staff supervision, including assigning work and providing training and discipline.
• Ability to provide positive direction and motivate performance.
• Understanding of a variety of security and safety devices and controls.
• Ability to track and maintain schedule assignments.
• Ability to maintain professional composure when dealing with unusual circumstances.
• Knowledge of business operations management and human resources administration.
• Use of personal computer and spreadsheet software.
• Ability to synthesize business/financial data and develop recommendations.
• Planning, organizing and leadership skills.
• Oral and written communications skills.
• Strong customer service and service delivery orientation.
• Ability to interact effectively at various social levels and across diverse cultures.
• Ability to be an effective leader and member of project teams.
• Ability to take initiative and achieve results.
• Ability to conduct multiple assignments concurrently.
• Ability to adapt to changes in the external environment and organization.

Working Conditions (Physical/Mental Demands)

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include:

• Maintaining composure in dealing with authorities, executives, clients, staff, and the public, occasionally under conditions of urgency and in pressure situations.
• Ability to manage multiple tasks concurrently.
• Managing and being exposed to sensitive and confidential information.
• May require regular use of vehicle and frequent travel in the performance of duties.
• Regular talking and hearing.
• Frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds.
• Walking, reaching with hands and arms, stooping, kneeling, crouching, and crawling.
• Close vision, distance vision, and ability to adjust focus.
• Conducting oral presentations and group meetings.
• Directing, motivating, training, coaching, and disciplining staff in a positive manner.
• Reading and analyzing reports and financial data, including related computer usage.
• Responding on an on-call basis to emergencies and incidents at all hours.

ROLE SUMMARY:

Reporting to the Area Vice President, the Security District Manager will be responsible for fully and directly supporting the Supervisors in their role while paying close attention to cost-effective management of all operational facets associated with your region in terms of operational accountability while effectively consulting with your assigned Clients.
The successful candidate will possess strong organizational and time-management skills, have excellent customer service, and understand the importance of the bottom line. To succeed in this role, the individual must have experience with account management, employee management, and security. We are looking for an energetic, motivated, forward-thinking, and driven Security District Manager who will be involved in our business development.

ESSENTIAL FUNCTIONS:

• Serves as a key point of client contact to ensure the delivery of high-quality customer service for assigned account; evaluates service quality and initiates any necessary corrective action in a timely manner.
• Meets regularly with client representatives for status updates; addresses any actual or potential problems; assists line management in negotiation of client contract; provides support during client start-up; supports security planning, assessments, and surveys; reviews and updates post orders.
• Oversees, coordinates with line management, and participates in the recruitment, selection, orientation, training, development, and retention of high caliber staff; acts to ensure that each staff member is treated with dignity and respect; plans, assigns, and directs work; coaches’ employees and conducts disciplinary actions, as necessary.
• Assists in development and administration of budget in relation to assigned account.
• Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies, and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies, and procedures.
• Within scope of client contract and assigned duties, authorizes appropriate expenditures including equipment, supplies, and vehicles; acts to ensure that vehicles are properly maintained and administers driver training; acts to ensure that there is an adequate inventory of uniforms, radios, and other supplies and equipment; maintains and submits payroll records and other associate and business information.
• Prepares and coordinates staffing schedules for account, in collaboration with line management as necessary; acts to ensure that scheduling is handled effectively to meet client requirements while controlling labor costs; reviews Security Guard site reports to verify post orders and client directives have been satisfactorily followed; personally, inspects all posts as part the evaluation of security staff.
• Provides input to company initiatives; promptly assists in the resolution of legal, financial, human resources, and administrative issues.
• Performs tasks and duties of a similar nature and scope as required for assigned account.

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include:

• Maintaining composure in dealing with authorities, executives, clients, staff, and the public, occasionally under conditions of urgency and in pressure situations.
• Ability to manage multiple tasks concurrently.
• Managing and being exposed to sensitive and confidential information.
• May require regular use of vehicle and frequent travel in the performance of duties.
• Regular talking and hearing.
• Frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds.
• Walking, reaching with hands and arms, stooping, kneeling, crouching, and crawling.
• Close vision, distance vision, and ability to adjust focus.
• Conducting oral presentations and group meetings.
• Directing, motivating, training, coaching, and disciplining staff in a positive manner.
• Reading and analyzing reports and financial data, including related computer usage.
• Responding on an on-call basis to emergencies and incidents at all hours