District Manager - Queenstown at AA New Zealand

Queenstown, Otago, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

27 Mar, 26

Salary

0.0

Posted On

27 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Customer Focus, Relationship Building, Team Motivation, Coaching, Communication, Sales Management, Training, Performance Management, Strategic Thinking, Problem Solving, Computer Literacy, Time Management, Adaptability, Service Excellence, Collaboration

Industry

Consumer Services

Description

Working with the AA | Me mahi tahi tatou ki AA For over 120 years the AA have been helping Kiwis on their adventures! Today, we're one of New Zealand's most respected and trusted brands. From our humble beginnings as a motoring enthusiast's club, the New Zealand AA (Automobile Association) has grown into a large, dynamic organisation offering many services and products to more than a million Members. And now, we’re building the organisation of the future – more connected, modern, and purpose-driven. We are a business in transformation, with opportunities to work cross-functionally, grow new skills, and make a meaningful impact. We’re investing in our people, platforms, and ways of working to stay ahead of what our Members and customers need. As we continue this growth journey, we are also opening new AA Centres including Queenstown which is set to open in April 2026 in Frankton. To lead the opening and successful operation of the Queenstown site we are now have a unique opportunity for a District Manager to join the AA team. What You'll Be Doing | Mō te Tūranga As a District Manager, you will oversee the day-to-day operations of the centre, while guiding and motivating your team to achieve their goals. Your leadership will be instrumental in driving service excellence and ensuring positive outcomes for our customers. Key responsibilities will include: ● Maintaining strong relationships with the AA District Chairman and Council ● Cultivating partnerships with nominated AA agents and contractors ● Coaching and developing your team using effective communication and proven sales management strategies. ● Managing the induction, training, development, and performance of all centre staff About You | Mōu Your proven leadership experience in a customer focused environment such as retail, insurance or the banking sector and natural ability to motivate others are key to success in this role. You can build relationships with internal and external stakeholders with ease, and you’re comfortable both operating strategically and rolling up your sleeves up and working with the team. Excellent written and verbal communication skills and good computer literacy in MS Office products including Word, Excel and Outlook are pre-requisites, and you’ll have demonstrated ability to balance competing priorities What We Offer | Ngā āhuatanga kei a mātou A team who invests in your ongoing growth and development and provides access to online learning modules for free Discounts across our range of products, including insurance and free AA membership for you and your whānau NZAA Super Scheme with 2% employer contributions on top of 3% Kiwisaver A day off for your birthday An inclusive and diverse work environment Here, we offer a lot more than roadside assistance. We're constantly evolving and advancing into new businesses, offering new challenges and a range of opportunities. If you're keen to take on a new challenge in 2026, passionate about delivering exceptional service and inspiring teams to succeed, we’d love to hear from you. Apply now and play a key role in shaping the future of our Queenstown AA Centre! Our teams celebrate diversity and believe that everyone should be able to bring their true selves to work every day. We want you to feel comfortable to be your authentic self throughout the recruitment process, please feel free to let us know if there is anything you need to allow you to participate equitably. We are aware that there will be candidates who are interested in the role but may only feel comfortable to apply if they have ticked all the boxes. We want you to know that if you feel like you don't meet all the requirements, please still get in touch. We'd love to korero to see if you might be a great fit for the role. From our humble beginnings as a motoring enthusiast’s club, the New Zealand AA (Automobile Association) has grown into a large, dynamic organisation offering many services and products to more than 1.8 million Members. Our purpose of caring for our Members and the people, spaces and places that are important to them drives us and connects us as a team.

Responsibilities

As a District Manager, you will oversee the day-to-day operations of the centre and guide your team to achieve their goals. Your leadership will drive service excellence and ensure positive outcomes for customers.