District Operations Manager at Community Concierge Services

Charlotte, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Sep, 26

Salary

60000.0

Posted On

15 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operations Management, Team Leadership, Employee Training, Client Relationship Management, Scheduling, Payroll Management, Logistics, Quality Control, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Onboarding

Industry

Environmental Services

Description

Salary: $60,000 Annual OTE (on target earnings) Employment Type: Full-Time, W2 | Bi-Weekly Pay About Us: Community Concierge Services (CCS) is a nationwide provider of doorstep waste and recycling collection for apartment communities. Each night, our dedicated team of over 700 employees services more than 160,000 apartment units across the country. As a rapidly growing company, we offer our team members opportunities for advancement, increased responsibilities, and additional shifts based on performance and reliability. The Opportunity: In this role you will oversee all operations for doorstep trash collection in your market from end to end. You will be responsible for new community rollouts, building and supporting your team, visiting clients and working in the field. This role requires a mixture of both white collar and blue collar work. You must be willing to rollup your sleeves and lead from the front on a daily basis! What You'll Do: Lead operations across multiple residential properties, ensuring flawless nightly execution Hire and train porters to CCS standards Conduct employee audits and on-site quality checks Build and maintain strong relationships with property managers and clients Handle scheduling and ensure coverage-no missed pickups! Manage employee logistics, including safety gear, reporting apps, and ADP payroll forms Respond to on-site operational issues such as equipment failures or staffing gaps Maintain nightly reporting, payroll, employee documentation, and compliance Assist in community onboarding, including resident orientations and equipment distribution Want to stand out? Candidates who submit a 1–2 minute video introduction about themselves will be prioritized in the review process. Please email your video to ryank@go-ccs.com Workload & Schedule: Night and weekend availability required; routes run 7 days a week. Our peak working hours are 7pm-2am daily. Mix of field work and administrative tasks, with flexible daytime hours based on needs Travel to neighboring markets may be required to support operations Who You Are: A hands-on leader who's not afraid to work late nights or fill in on a route if needed A natural problem solver and communicator-proactive, honest, and solution-focused Comfortable managing people, systems, and processes in a fast-paced, high-accountability environment Flexible and responsive-able to pivot when staffing gaps or service issues arise A team builder who leads by example and wants to grow with the company Compensation & Benefits: Base Salary: $55,000-$60,000/year (bi-weekly pay) Annual Bonus: $5,000 (paid quarterly)(performance based) Company Vehicle for all work-related use (maintenance and gas covered) Health Insurance for you and your family (sponsored plan) 401(k) with Matching: 4% match on first 5% after 12 months Growth Opportunity: Help build and lead new districts as we expand Requirements: Clean driving record with at least 5 years of experience to be eligible for a company vehicle Ability to pass a background check Ability to pass a drug test Ability to utilize basic Microsoft suite software competently (word, excel, powerpoint) Ability to work outside for extended periods of time while being on your feet for miles at a time without assistance A great work ethic - completing both blue collar and white collar tasks daily

Responsibilities

Oversee end-to-end doorstep waste collection operations, including new community rollouts and team management. Ensure flawless nightly execution through employee audits, scheduling, and maintaining strong client relationships.