JOB DESCRIPTION

Job Title: District Registrar
Salary Schedule: Classified Salary Schedule
Reports To: Director of Student Assignment & Enrollment
Salary Grade: 105
Work Location: Lincoln Center

POSITION SUMMARY

The District Registrar serves as a vital point of contact for current and prospective Chapel Hill-Carrboro City Schools (CHCCS) families by delivering exceptional customer service in person, via phone, and through email. This position facilitates the student registration process, particularly assisting families who are unable to complete online applications.This role requires frequent interaction with students and families, many of whom may be Spanish-speaking. Fluency in Spanish is strongly preferred to support communication, provide translations of school documents, and facilitate interpretation during parent meetings.
The District Registrar is responsible for reviewing and processing registration and enrollment documentation to ensure full compliance with federal, state, and local policies and laws. A key function of the role is to verify student residency using the district’s assignment map and ensure proper school placement. The position requires close collaboration with various departments including but not limited to exceptional children, transportation, and school-based staff, to support a smooth school transition for newly enrolled students. Additional responsibilities may include managing student transfers, address changes, and conducting domicile investigations, as well as performing other duties related to enrollment and student assignment as needed. Maintaining strict confidentiality and exercising professionalism and efficiency are essential to success in this role. The ideal candidate will be detail-oriented, customer-focused, and committed to upholding the values and goals of CHCCS in all interactions and processes.

PHYSICAL REQUIREMENTS / WORKING CONDITIONS

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards

• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards

• Office environment within a school administration setting.
• Frequent interaction with students, parents, and staff.
• May require occasional evening hours for events or meetings.
• Must be able to sit or stand for extended periods.

• Provides excellent customer service to current and prospective Chapel Hill-Carrboro City Schools families both in person, via telephone, and email.

• Handles all work related matters in an efficient, professional, and confidential manner while adhering to the goal of providing excellent customer service.

• Assumes primary responsibility for the registration of all new students grades K-12, and address changes for current students.
• Facilitates the registration application process with families of new students that are unable to complete the process online, using the designated student information system. This includes, but is not limited to the registration of students for the purpose of the magnet programs lottery.
• Reviews and processes required registration and enrollment documentation to ensure compliance with federal, state, and local laws and policies.
• Reviews documentation and makes school assignment decisions in accordance with federal, state, and local laws and policies.
• Utilizes the school district’s student assignment map, GIS systems, and property tax records to ensure that all new and registered students are domiciled for Chapel Hill-Carrboro City Schools.
• Creates and maintains files for documents pertaining to registration, address changes, and out-of-district transfers.
• Collaborates with other departments and staff such as the business and financial services department, exceptional children department, transportation, school data managers, schools counselors, social workers, International Welcome Center staff, the McKinney-Vento contact person, etcetera to carry out the responsibilities and duties of the position.
• Maintains strict confidentiality with student data and all matters pertaining to the responsibilities and duties of the position based upon Board policy and the Family Educational Rights and Privacy Act (FERPA).
• Assists with all other student assignment, registration, and enrollment related tasks as assigned. These tasks may include but are not limited to the magnet programs lottery, student transfers, address changes, and domicile investigations.