District Service Manager at Penske

Manchester, New Hampshire, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Jul, 26

Salary

0.0

Posted On

09 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Maintenance management, Fleet management, Supervisory experience, Root cause analysis, Process compliance, Customer experience, Cost control, Technical training, Data analysis, Policy implementation, Communication, Safety management, Vehicle components knowledge, Warranty recovery, Mentoring

Industry

Logistics;Transportation;Supply Chain and Storage

Description

Position Summary: As a Penske District Service Manager (DSM), you will build a team that looks to connect their work to what motivates them and department goals. You will drive results through your team’s performance to ensure a high degree of effectiveness and customer experience across multiple facilities. The DSM ensures that all of the district locations are resourced properly and that they are adhering to all policies and procedures through the direct supervision of the Branch Service Managers (BSMs). In order to sustain these traits in the future, the DSM also manages the hiring, training, and development of the organization, and provides input to the District Manager (DM) on the fleet, expenses, and improvement opportunities. This position will be located at the Penske facility located at 22 Jacks Bridge Road in Londonderry, NH. Major Responsibilities: • Oversee the management and administration of multiple locations across the district • Implement and manage consistent policies and procedures • Conduct Location Reviews • Lead through various communication channels such as in-person meetings and conference calls • Flawless execution of company processes • Respond to customer operational inquiries • Technical training and development planning • Customer Experience • Cost control • Ensure process compliance • Maximize warranty recovery • Fleet review, consulting and planning • Root cause analysis and proactive planning • Maintain relationships with approved suppliers • Mentor / Coach / Lead a Maintenance Team • Analyze data • Other projects and tasks as assigned About Penske Truck Leasing/Transportation Solutions Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske [https://www.gopenske.com/] to learn more.

Responsibilities

The District Service Manager oversees multiple district locations, ensuring operational effectiveness, policy compliance, and high-quality customer service. They are responsible for leading maintenance teams, managing fleet expenses, and driving performance through coaching and development.