JOB DESCRIPTION

Location: Gippsland | East Gippsland
Job type: Full time / Ongoing - full time
Organisation: Country Fire Authority
Salary: Salary not specified
Occupation: Administration/Secretarial

Reference: VG/1840118

• Location | Bairnsdale District 11
• Full Time | Ongoing
• PTA 3 | $73,029 pa (plus 11.5% superannuation)Do you want to work for a values-based, emergency service organisation that puts the community at the centre of everything we do?We are proud of the work we do in protecting lives and property, 24 hours a day, 7 days a week.With over 51,000 volunteers CFA strives to be an organisation of choice for volunteers and employees. We, embrace individuals with diverse skills, experiences, and backgrounds, recognising the unique value they bring to CFA.To learn more about the Country Fire Authority (CFA), we invite you to visit our About Us page.ABOUT THE ROLE:We are seeking an experienced Administrator on a full time, permanent basis to join our team in Bairnsdale. You will play a pivotal role in supporting our district office and volunteer members through the provision of high level customer service and professional administrative services, including finance administration and process improvement.Your main duties will include:
• Customer service: Serve as the first point of contact for visitors to the office, as well as incoming calls, handling interactions with proficiency, empathy and professionalism.
• Efficient office management: Contribute to the effective daily operation of the District office, prioritising tasks and issues in consultation with Management and District staff.
• Document management and preparation: ensure the professional preparation, retention and accessibility of reports and documents is undertaken using the appropriate software platforms and record management systems.
• Process Improvement: Develop, coordinate and improve local systems and processes to ensure maximum efficiency within the District.
• Coordination: manage schedules and meetings including agenda preparation, catering, minute taking and follow-up of action items.A DETAILED POSITION DESCRIPTION IS ATTACHED.ABOUT YOU:
• Strong customer service focus with a proactive and resourceful approach to problem solving.
• Advanced organisational and time management skills with a proven ability to be adaptable and manage competing priorities during times of heightened activity.
• Exceptional communication and interpersonal abilities.
• Proficiency in MS Office and record management systems. (Experience working with InfoHub, SharePoint, SAP, MYOB or other business accounting systems will be highly regarded.)
• Experience coordinating meetings, travel arrangements and managing diaries.IF YOU’RE READY TO TAKE ON A CHALLENGING AND REWARDING ROLE WITH CFA WE’D LOVE TO HEAR FROM YOU! PLEASE NOTE, SOME AFTER-HOURS WORK WILL BE REQUIRED AT TIMES.WHY CHOOSE CFA
• Meaningful Purpose: Your contribution truly makes a difference
• Work-Life Balance: Paid parental leave, generous leave provisions
• Growth Opportunities: Learning and development
• Discounts: Emergency Memberlink discounts on various services
• Wellbeing Focus: Healthy for Life programs, flu vaccinations
• Member Assistance Program: Access support across 8 service pathwaysYOUR APPLICATIONClick the ‘apply’ button to access our online application form. Here you will be asked to provide personal and contact details and respond to employment-related questions.When applying for a position with CFA, please submit a cover letter and resume that demonstrates your qualifications, experience, key attributes and skills required for the position.PRE-EMPLOYMENT CHECKSOffers of employment will only be made to candidates who:
• Successfully complete Reference Checks, a National Police History Check, Working Rights Check and hold a valid Working with Children Check.CFA IS COMMITTED TO CREATING AND MAINTAINING A DIVERSE, INCLUSIVE, AND SAFE VOLUNTEER AND WORK ENVIRONMENT. OUR AIM IS TO HAVE A VOLUNTEER AND PAID WORKFORCE THAT REFLECTS THE COMMUNITY IT SERVES. FIRST NATIONS PEOPLE, WOMEN, PEOPLE OF ALL AGES, WITH DISABILITIES AND CULTURALLY AND LINGUISTICALLY DIVERSE PEOPLE ARE ENCOURAGED TO APPLY.APPLICATIONS CLOSE: 11:59PM 3 FEBRUARY 2025.If at any stage of the recruitment and selection process you require an alternative format to the application material or reasonable adjustment to the interview arrangements, please don’t hesitate to contact the person listed on the ad or alternatively, email recruitment@cfa.vic.gov.auThe Country Fire Authority (CFA) values your privacy. We will use the information you provide when you are applying for employment with us for the purpose of recruitment, selection, evaluation and appointment and to report on anonymised key metrics (e.g. diversity). The information we collect will be handled in accordance with privacy laws, including the Privacy and Data Protection Act 2014. You can view our Privacy Statement here. For access and correction of the information we have collected, contact recruitment@cfa.vic.gov.au

Please refer the Job description for details