Are you a self motivated individual with great interpersonal skills and a commitment to excellent customer service?
Dorset Healthcare are looking for enthusiastic individuals to work as Urgent Care Assistants for the Dorset Integrated Urgent Care Service.
You will be joining a dedicated team that supports patient care within the Integrated Urgent Care Service, safely transporting clinicians to Dorset community based patients and support in the delivery of care in the patient’s homes where appropriate and training has been undertaken.
We can offer full and part time hours from our base locations of St Leonards, and Dorchester Hospital. Full training and development will be offered to successful candidates.
This role is a permanent full-time or part - time position supporting a 24/7 service, which includes public holidays, evenings, night shifts and weekends. Rotas can be discussed at interview.
As this role involves shifts during the Out of Hours period, this role attracts an enhanced shift allowance; please see Section 2 Agenda for Change Framework for further information.
Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position.
This role is varied and interesting where candidates require good communication skills with the ability to interact professionally with patients, relatives and other staff groups.

Maintain adequate stock and drugs in the urgent care cars
Carry out daily safety vehicle checks
Ensure the cars are kept well organised and clean
To cover receptionist when required
To assist the clinician in delivering care in the patients home
Accepting cases from dispatch and driving the clinician to the next visit
Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of. Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check.
At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.
We do things differently here – it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.
Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We’re all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.
Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.
For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.
As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact dhc.wideningparticipation@nhs.ne