DIVISION ANALYST II - Assessor's Office at Cook County

Chicago, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

12 May, 26

Salary

63475.0

Posted On

11 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Legal Descriptions, Tax Maps, Geographic Information Systems, Data Entry, Interpersonal Skills, Communication, Research, Problem Solving, Office Equipment, Microsoft Excel, Microsoft Word, CAMA Systems, FOIA Requests, Real Property, Assessment Administration, Property Taxation

Industry

Government Administration

Description

3 Position Vacancies Work Shift: 8:30am – 4:30pm This is an AFSCME 3835 Bargaining Unit Position Job Summary Reporting to the Manager of Divisions, the Division Analyst II is responsible for interacting with taxpayers, receiving electronic Division Petitions, processing complex Division Petitions, assisting with Division duties as needed. The Division Analyst II provides excellent customer service to all customers at the Cook County Assessor’s Office (CCAO). Essential Job Duties • Interacts with taxpayers at the counter and electronically, answers taxpayer telephone inquiries, and interacts frequently with the Cook County Clerk’s Office and Cook County Treasurer’s Office. • Receives electronic Divisions filings from taxpayers and/or their representatives regarding the division or consolidation of real property and processes for such Division Petitions. • Utilizes tax maps, recorded documents, geographic information systems, and plats of survey to analyze and process division work resulting in new PINs and the creation of new legal descriptions. • Reads, interprets, and composes legal descriptions. • Scans division documents, reviews and uploads to Pinmap division documents. • Files and retrieves paper copies of division documentation. • Retrieves and reviews documents from the County Clerk’s Recording Department and enters new legal descriptions into Pinmap or other appropriate database. • Creates invoices, via Cash Register, for Division Petition payments. • Ensures that division field files are created in cohesion with the township order and/or as requested by the Field units. • Provides division, map, and legal description research for internal requests, as needed. • Assists with FOIA requests, as needed. • Provides excellent customer service to all CCAO customers. The duties described above are not set forth for purposes of limiting the assignment of work. They are not to be construed as a complete description of the many duties normally to be performed under a job title or those to be performed temporarily outside an employee’s normal line of work. Minimum Qualifications • High school diploma or GED certificate. • Two (2) years of full-time experience reading and writing legal descriptions of real property. • Two (2) years of full-time customer service experience in an office setting. OR • Current employee of the Cook County Assessor’s Office. • High school diploma or GED certificate. • Two (2) years of full-time work experience in the following areas: property taxation, assessment administration, real estate appraisal valuation, or a related field. Preferred Qualifications • Graduation from an accredited college or university with a bachelor’s degree in geography, finance, business administration, real estate, mathematics, or related field. • Proficiency with Microsoft Excel. • Two (2) years experience with a land survey company. Knowledge, Skills, Abilities and Other Characteristics • Ability to read tax maps, use geographic information systems, and conceptualize legal descriptions of real property. • Must be computer literate, with skill and efficiency in entering and retrieving data. • Must have the ability to work with CCAO systems and databases, Microsoft Word, Teams and Excel, and CAMA systems, as needed. • Knowledge of CCAO procedures related to CCAO operations, function, activities and the property tax system, or the ability to quickly gain such knowledge. • Knowledge of the assessment cycle. • Knowledge of materials, software, equipment, and procedures utilized by CCAO, or the ability to quickly gain such knowledge. • Ability to adjust to new techniques and procedures. • Ability to converse knowledgeably and communicate effectively, both orally and in writing. • Ability to work with others; excellent interpersonal skills in dealing with co-workers. • Ability to coordinate and carry out instructions. • Ability to communicate effectively both orally and in writing to address complex issues regarding the division or consolidation of real property. • Ability to interact with the general public and taxpayers, providing guidance and information regarding the division and consolidation of real property. Physical Requirements • Visual acuity to review and edit written communications for long periods of time. • Walking between offices and meetings may be required. • Repetitive use of hands to handle and/or operate standard office equipment. • Regular use of a telephone to communicate. • Occasionally required to lift and carry up to thirty (30) pounds. ANNUAL SALARY: $63,475 GRADE: 15 This is an AFSCME 3835 Bargaining Unit Position Benefits Package Includes: • Medical, Dental, and Vision Coverage • Basic Term Life Insurance • Pension Plan and Deferred Compensation Program • Employee Assistance Program • Paid Holidays, Vacation, and Sick Time • Hybrid Work Schedule (granted at the discretion of the Department Head -- all CCAO employees are expected to live within a distance of Cook County that will allow them to work in the office as demanded by operational needs) For further information on our excellent benefits package, please click on the following link: 2026 Cook County Benefits. METHOD OF APPLICATION: Internal Applicants Apply online at: https://cookcountyil.taleo.net/careersection/170/jobsearch.ftl?lang=en External Applicants Apply online at: https://cookcountyil.taleo.net/careersection/120/jobsearch.ftl?lang=en APPLICATION DEADLINE: Online submissions will close at 11:59pm on 02/24/2026. Applications of eligible applicants will be retained for consideration for 12 months following receipt of application, or until this Notice of Job Opportunity is withdrawn, whichever occurs first. On or before the final date for interviews, applicants must furnish Human Resources with sufficient proof of education (if applicable), designations/certifications, professional references, and photo identification. SPECIAL NOTE: A skills assessment test will be administered as part of the interview process for this job. ANY APPLICANT THAT FAILS TO COMPLY WITH ANY OF THE REQUIREMENTS OF THIS NOTICE OF JOB OPPORTUNITY WILL NOT BE CONSIDERED ELIGIBLE FOR THE POSITION. The Office of the Cook County Assessor hires and promotes based on applicant qualifications and merit. The use of political factors as a condition of employment for the above job opportunity is prohibited. Any questions should be sent to Human Resources at 312-603-5115 or assessor.ccaohr@cookcountyil.gov. *All offers of employment are contingent upon satisfactory results of a criminal background check* (Current Cook County Assessor's Office employees will not be subject to a criminal background check) *Must be legally authorized to work in the United States without sponsorship* COOK COUNTY ASSESSOR’S OFFICE IS AN EQUAL OPPORTUNITY EMPLOYER Last modified: July 10, 2025

Responsibilities

The Division Analyst II interacts with taxpayers, processes Division Petitions, and provides customer service at the Cook County Assessor’s Office. They also analyze legal descriptions and assist with various division duties as needed.