Pay is based on a number of factors including the successful candidate’s job-related knowledge and skills, qualifications, and prior experience. Arvest offers a comprehensive suite of benefits, including a full range of health and life, financial, and wellness benefits. For more information about benefits, please visit www.arvest.com/careers/benefits .

TEAM ACCOUNTABILITIES:

• Support and uphold the Arvest Mission Statement.
• Uphold the Arvest Code of Ethics and ensure that confidential information is safeguarded.
• Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service.
• Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the company’s overall operation.Promote professionalism at all times
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  Responsibilities:

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE:

• Bachelor’s degree in a related field or equivalent relevant work experience required.
• 4 years of banking, financial services, and/or relevant experience including products and services, bank regulations and core systems or equivalent education required.
• Exceptional written and verbal communication skills required.
• Proven experience in problem solving required.
• Project management experience preferred

OTHER SKILLS AND ABILITIES:

• Must be able to arrive at work on time, work on site and have regular work attendance
• Must be able to work cooperatively with other co-workers regardless of personality, presence or communication style
• Must be able to provide cordial customer service regardless of customer personality, presence or communication style
• Must be able to perform several tasks at once
• Must be able to work in a stressful atmosphere
• Must be able to rotate job tasks
• Must be able to greet others cordially
• Must be able to coordinate multiple and changing priorities
• Must be able to verbally communicate with all other associates
• Must be able to operate telephone, scanner, copier and FAX machines
• Must be able to occasionally work outside of normal business hours.
• Must be able to move from department, division, or bank to department, division, or bank to attend meetings
• Must be able to operate personal computer keyboard in order to create reports, schedules and other appropriate documentation

• Initiate and lead new projects as directed by management, prioritize initiatives, and develop/implement solutions that deliver value.
• Facilitate sessions to elicit and proactively draw out business requirements from stakeholders using a variety of methods: interviews, document analysis, workshops, surveys, site visits, business process descriptions, use cases, scenarios, task and workflow analysis.
• Identify potential risk and conflicting requirements, escalating as appropriate.
• Implement business analytical techniques for analyzing information needs and functional and non-functional requirements.
• Prepare requirement specifications according to standard templates and documents all changes to requirements throughout the life of the project.
• Create workflow diagrams, process maps, and data flows to document both current and future business to align with project results.
• Continuously seek ways to analyze operational issues and provide recommendations to improve business efficiencies and other key performance indicators (KPIs).
• Participate and/or manage all or parts of assigned projects to ensure timely completion of goals and objectives.
• Act as a liaison between the internal and external business partners, project managers, technology teams and support teams.
• May attend various groups or committees as it pertains to the business unit.
• Assist in communicating expectations of the solutions being described to the internal and external stakeholders including, but not limited to, the impact of change.
• Serve as a mentor to Division Business Analyst 1 team members.
• Maintain up-to-date knowledge in the areas of regulation/compliance, products/services, systems and technologies, bank/mortgage structure/organization and account documentation by attending continuing education training, both internal and external.
• Understand and comply with bank policy, laws, regulations, and the bank’s BSA/AML Program, as applicable to your job duties. This includes, but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity