Divisional Account Manager, Pacific Buy-Side at S&P Global

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

28 May, 26

Salary

0.0

Posted On

27 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Revenue Growth, Client Relationship Management, Sales Strategy, Retention, Salesforce Hygiene, Forecasting, Collaboration, Product Feedback, Communication, Presentation, Negotiation, Problem-Solving, Capital Market Workflows, Buy-Side Interaction

Industry

Financial Services

Description

About the Role: Grade Level (for internal use): 11 Job Title: Buy-Side Account Manager Department/Focus Area: Divisional Account Management About the Role: This is an exciting opportunity to join the Divisional Account Management Team at S&P Global. This focused and dynamic group is dedicated to expanding our client relationships across the entire Market Intelligence portfolio of products and services. As a Divisional Account Manager, you will play a pivotal role in driving revenue growth and enhancing client relationships, ensuring that our offerings meet the evolving needs of our customers. As a Divisional Account Manager, you are the primary commercial lead responsible for managing existing client accounts with a focus on net revenue growth which includes selling into and retaining the book of business, while delivering an overall positive experience for our clients. The Team: The successful candidate will be part of the Pacific Divisional Account Management Team. The Team is committed to supporting our clients with innovative solutions that address their most pressing challenges across the capital markets workflow. You will need to collaborate closely with the Sales Specialists, Customer Success, Product teams, Chief Client Office and Legal teams to deliver comprehensive solutions to our clients Responsibilities and Impact: We value teamwork, innovation, and a proactive approach to meeting client needs. The successful candidate needs to have the ability to engage in meaningful conversations with clients alongside delivering exceptional value and insights that help our clients navigate complex financial data landscapes. Key responsibilities include Develop and maintain strong relationships with key clients in your defined list of accounts to ensure client satisfaction and retention. Build and execute comprehensive account strategies that identify opportunities for engagement, growth and expansion across Market Intelligence products and services. Manage the renewal book of business, focusing on growth and retention of existing accounts. Maintain excellent Salesforce hygiene by ensuring accurate and timely updates of client interactions and account information. This includes ensuring pipeline accuracy and forecasting results effectively. Collaborate with internal stakeholders including Sales Specialists, Customer Support, Product Management, Chief Client Office and Legal to ensure to ensure a cohesive and aligned approach to addressing client needs and maximizing upsell opportunities. Provide insights and feedback from clients to help improve product offerings and tailor solutions to market needs. Represent the company at industry events and client meetings to enhance brand presence and client engagement. What We are Looking For: Basic Required Qualifications: The ideal candidate will embody the values of partnership, relationship-building, and effective communication. Key qualifications include: Commercial Mindset: You should have a strong understanding of capital market workflows and personas, with prior experience selling to or interacting with buy-side professionals being a significant advantage. You should also possess a genuine interest in proactively engaging with clients and developing industry-specific knowledge. Proven experience in account management or sales, preferably within the financial services industry for 5+ years Communication Skills: You must have exceptional communication, presentation, and negotiation skills and be confident in client interactions both in person and virtually. Your ability to articulate complex concepts clearly and persuasively will be essential. Creative Problem-Solving: A proven ability to think creatively to drive solutions that meet client needs using the S&P Global suite of solutions. You should be adept at diagnosing client challenges and proposing tailored solutions. Collaboration: A demonstrated track record of collaborating with sales teams and other stakeholders to identify and drive synergy and cross-sell opportunities. Educational Background & Experience: A bachelor’s or master’s degree in a relevant discipline, along with a minimum of five years of relevant experience in sales or a related field. Technical Proficiency: Highly proficient in MS Office and CRM systems, with the ability to leverage technology to enhance sales processes and client engagement. This is an important role within the Divisional Account Management organisation, offering significant opportunities for personal and professional growth as the business continues to expand. Join us in shaping the future of this great team and help us deliver exceptional value to our clients. Right to Work Requirements: This role is limited to persons with an indefinite right to work in the country they've applied for. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence. What’s In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.2 - Middle Professional Tier II (EEO Job Group) S&P Global delivers Essential Intelligence® that shapes decision making. We provide the world’s leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you’ll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape.

Responsibilities

The Divisional Account Manager will be the primary commercial lead responsible for managing existing client accounts, focusing on net revenue growth through selling and retention while ensuring a positive client experience. Key duties involve developing strong client relationships, executing account strategies for growth across Market Intelligence products, and managing the renewal book of business.