Divisional Account Manager- Technology, Media, and Telecom at S&P Global

Boston, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Mar, 26

Salary

117167.0

Posted On

08 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Relationship Management, Account Management, Client Engagement, Negotiation, Communication, Presentation Skills, CRM Platforms, Analytical Skills, Business Strategy, Market Analysis, Client Insights, Cross Functional Coordination, Problem Solving, Sales Strategy, Client Retention, Industry Knowledge

Industry

Financial Services

Description

About the Role: Grade Level (for internal use): 11 About the Role: The Account Manager role serves as the primary commercial lead for an assigned portfolio of clients. They are focused on driving net revenue growth by fostering strong client relationships and delivering comprehensive solutions across the full MI product suite. The Team: Our Technology, Media, and Telecom Account Management team brings together diverse expertise from across S&P Global and the legacy IHS organization, creating a dynamic collaborative environment during this exciting revenue transformation period. We're passionate about working together to support clients who are at the forefront of innovation, especially as AI continues to reshape industries. It's an exciting time to join a team that's helping drive the future of client relationships in this rapidly evolving landscape. Responsibilities and Impact: The AM is the central point of contact, responsible for collaborating across internal functions to deliver a cohesive customer experience. They deeply understand the client business strategies and market demands, which helps them provide client insights and identify opportunities for growth and retention, unlocking a value for both our customers and for MI. Planning and Execution: - Serve as the primary point of contact for clients within a book of business - Holistic understanding of the account including business objectives, budget cycles, organizational structure, critical needs, and ongoing opportunities - Build multi-threaded relationships across client stakeholders and workflows, serving as a trusted advisor for solving client's business challenges - Develop and execute on account growth plans in partnership with Sales Specialists and Business Partners Renewal Strategy, Proposal & Negotiation: - Account Analysis to prepare for renewal discussions - Lead renewal and expansion negotiations - Work with legal/procurement to finalize contracts and pricing changes. - Identify and mitigate account risks Client Engagement & Coverage: - Understand account health and introduce internal resources as needed - Build industry knowledge and expertise to advise clients on best practices - Establish key relationships and champions within accounts - Promote adoption of new offerings, capabilities, or modules - Be the voice of the client internally Cross Functional Coordination: - Coordinate resources to develop comprehensive solutions to meet client needs - Collaborate with Sales Specialists, Business and Implementation teams to involve the right resources to meet client needs, making warm introductions as needed - Provide client feedback to inform product roadmap and service improvements - Ensure alignment with CCO Strategy for key accounts Compensation/Benefits Information: (This section is only applicable to US candidates) S&P Global states that the anticipated base salary range for this position is $85,773 to $ 117,167 . Final base salary for this role will be based on the individual’s geographic location, as well as experience level, skill set, training, licenses and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here. What We Are Looking For: Basic Required Qualifications: Bachelor's degree in Business, Finance, Economics, or related field from an accredited institution 7+ years of experience in relationship management, account management, or client-facing roles within B2B environments Proven track record of managing complex client relationships and driving revenue growth Strong communication and presentation skills with ability to engage C-level executives and senior stakeholders Experience with CRM platforms such as Salesforce Analytical mindset with ability to interpret data and translate insights into actionable client strategies Right to Work Requirements: This role is limited to persons with indefinite right to work in the United States. Return to Work: Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative, Restart, we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence. What’s In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.2 - Middle Professional Tier II (EEO Job Group) S&P Global delivers Essential Intelligence® that shapes decision making. We provide the world’s leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you’ll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape.

Responsibilities

The Divisional Account Manager is responsible for managing a portfolio of clients, driving revenue growth, and fostering strong client relationships. They serve as the primary point of contact, collaborating across internal functions to deliver comprehensive solutions.