DME Coordinator at CNSCares
Oak Ridge, Tennessee, United States -
Full Time


Start Date

Immediate

Expiry Date

07 Apr, 26

Salary

24.0

Posted On

07 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Data Entry, Customer Service, Patient Care, Collaboration, Documentation, Authorization, EMR, Payer Guidelines, Problem Solving, Communication, Record Maintenance, Business Correspondence, Guidance, Analysis, DME Experience, EEOICPA Knowledge

Industry

Hospitals and Health Care

Description
Description Pay Rate: $21.00 - $24.00 per hour depending on experience Location: Oak Ridge, TN Full-Time, In-Office, Monday-Friday Benefits Summary Medical, dental, vision, and 401K Health Savings Account (HSA) Matching 401k Paid Time Off (PTO Position Summary On behalf of CNS Cares (“CNS” or “Company”), this position is responsible for a broad range of responsibilities including communicating with various internal and external stakeholders with the goal of onboarding patients and providing them with superior patient care. Having the ability to provide accurate data entry, obtain authorization/documentation, select and facilitate shipment of patient supplies and great customer service are key to success in this role. Responsibilities will change as the business scales. Essential Functions Employee must have regular attendance/punctuality, be able to work with others at all levels of the Company and be completely honest. Other assigned duties include: Become an expert in payer guidelines, documentation requirements and item allowables. Enter referrals timely and accurately. Obtain appropriate orders and prior authorizations from physicians and other healthcare providers as needed Responsible for ongoing needs of the patient. Maintain patient records in EMR. Collaborate to establish and follow company procedures to ensure accurate and timely delivery of DME and Medical Supplies. Assist in the development and use of product formularies. Must be able to read, analyze, and interpret general business practices, policies and procedures, professional journals, technical guidelines, and governmental regulations. Must be able to manage reports, facilitate business correspondence, and interpret procedure manuals. Must be able to effectively present information and respond to questions from groups of managers, clients, customers, and the public. Must be able to provide guidance and direction accurately and clearly to Company staff and team members. Identify and understand issues, problems, and opportunities; compare data from different sources to draw conclusions; utilize effective approaches for choosing a course of action or developing appropriate solutions; act consistent with available facts, constraints, and probable consequences. Knowledge of DOL EEOICPA program, knowledge of the EEOICPA application process, specifically the records necessary for any potential claimant to file a claim under the EEOICPA. Perform all duties as assigned which may vary. Requirements Education/Training Required: Associates degree or comparable experience in lieu of degree Experience Required: At least two (2) years of DME experience At least 2 years of experience with Brightree or similar EMR system Preferred: Brightree experience strongly preferred Department of Labor / EEOICPA experience strongly preferred Licensure/Certification Valid Driver’s License Clearances The following background checks are conducted: Criminal background Driving Record OIG Exclusion List Sex Offender Registry #TFIND
Responsibilities
The DME Coordinator is responsible for onboarding patients and ensuring superior patient care through effective communication with stakeholders. Key tasks include data entry, obtaining authorizations, and maintaining patient records.
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