DME Services Coordinator at Illinois Bone and Joint Institute LLC

Westmont, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

14 May, 26

Salary

24.0

Posted On

13 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Fitting, Treatment Coordination, Medical Records Management, Precertification, Patient Care, Physician Assistance, Charge Ticket Completion, Patient Education, Complaint Resolution, Liaison, Policy Communication, DME Availability Management, Billing Tracking, Reimbursement Tracking, Written Communication, Verbal Communication

Industry

Hospitals and Health Care

Description

Description Illinois Bone & Joint Institute, LLC, is one of the largest independent physician-owned orthopedic practices in the United States, with 100 locations and 150 physicians throughout the Chicagoland area, expertise in every orthopedic specialty, and complete diagnostic and rehab services. Illinois Bone & Joint Institute offers relief, solutions, and the comprehensive integrated care you need. IBJI's dedicated physicians and staff pair cutting edge technology with modern practice techniques to offer the most beneficial and effective means of recovery. This integration allows us to perform a full-range of collaborative and comprehensive services that directly impact our patients quality of life. IBJI wants to help you move better, so you can live better. Summary Illinois Bone and Joint Institute is currently seeking a full time DME Services Coordinator based at our Westmont office. Responsibility Coordinates patient fitting and treatment activities in the clinic setting. Ensures all necessary medical records/x-rays/reports/forms, etc. related to the patient’s DME product fitting and billing are available for precertification. Provides patient care as per physician’s direction/orders. Assists physician and physician’s staff with DME fitting and patient follow up. Monitors and ensures the accurate completion of patient charge tickets that have been fitted by DME Coordinator. Reinforces patient/family education and processes. Resolves patient complaints in a timely manner. Serves as a liaison between Administration, Physicians and staff ensuring that all staff within the department are viewed/treated as “team” members. Is supportive of Managers/departments responsibilities/needs and promotes cooperative efforts between departments. Communicates with all staff all changes in policies and procedures with regard to DME operations as assigned. Ensures the availability/accessibility of DME in order to satisfy physician and clinical staff requirements Ensures that HOA’s DME Organizational Policy and Procedure Manual is made available to all staff for review. Assist with tracking of DME billing/reimbursements. Any other duties as assigned. Requirements Bachelor’s Degree and/or ATC Certification preferred DME experience preferred. Knowledge of clinic policies and procedures. Strong written and verbal communication skills. Active driver’s license to travel between HOA Offices This description is intended to provide only basic guidelines for meeting job requirements. Duties and responsibilities, experience, qualifications, skills, supervisory relationship, physical/mental demands, and environmental/ working conditions may change as needs evolve. Base salary offers for this position may vary based on factors such as location, skills and relevant experience. We offer the following benefits to those who are benefit eligible (30+ hours a week): medical, dental, vision, life and AD&D insurance, long and short term disability, 401k program with company match and profit sharing, wellness program, health savings accounts, flexible savings accounts, ID protection plan and accident, critical illness and hospital benefits. In addition, we offer paid holidays and paid time off.

Responsibilities

The coordinator manages patient fitting and treatment activities within the clinic, ensuring all necessary documentation for Durable Medical Equipment (DME) product fitting and billing is available for precertification. They also assist physicians with fittings, monitor charge tickets, reinforce patient education, and resolve complaints.