DNA PS Implementation Support, Consultant at Fiserv Inc
Berkeley Heights, NJ 07922, USA -
Full Time


Start Date

Immediate

Expiry Date

05 Dec, 25

Salary

66000.0

Posted On

07 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Financial Services

Description

CALLING ALL INNOVATORS - FIND YOUR FUTURE AT FISERV.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

WHAT DOES A SUCCESSFUL LENDING IMPLEMENTATION CONSULTANT DO?

Fiserv has a PS Lending Implementation Consultant position open within the Financial Institutions Group that implements our DNA core solution. We are looking for a self-motivated individual who will assist clients with training, workflow assessment, and implementation of DNA core solutions. You will also provide support and custom configuration of our DNA platform solutions. The goal is to ensure all aspects of DNA core functions are easily transitioned while we prepare the client to manage their system independently. The Candidate will also be expected to provide recommendations and consultation to an existing client who has engaged our expertise for professional service engagements.
This is an exciting opportunity for someone to install and configure one of the top core banking platforms in the industry! The right candidate will work closely with clients and internal stakeholders to ensure delivery/implementations and provide outstanding solutions for the clients’ needs.

Responsibilities
  • Configure and implement DNA Core Processing functionality.
  • Document client and internal discussions and decisions.
  • Manage/resolve a fixed percentage of client inquiries while preparing and escalating others to higher levels within the team.
  • Test new features and functionality of the DNA product suite.
  • Engage with clients and evaluate readiness for conversion.
  • Assist clients with redefining their Loan Servicing processes and procedures.
  • Assist clients to define proper institution parameter and system settings.
  • Responsible for pre-conversion remote and on-site client assistance to ensure data integrity, which may include third-party interfaces.
  • Diagnose and recommend solutions to issues.
  • Assist clients in writing business specifications for custom processes and testing any applicable custom code.
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