Doc Auditor - Home Equity Post Close at ServiceLink

Coraopolis, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Jul, 26

Salary

20.0

Posted On

03 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data entry, Typing, Customer service, Communication, Multitasking, Attention to detail, Document review, Record keeping, Research, Problem solving, Windows software, Real estate terminology

Industry

Financial Services

Description

Overview Are you enthusiastic about growing in a new career where your motivation and professionalism will be highly valued? ServiceLink, the leader in the mortgage industry, appreciates excellent communication and customer service skills and seeks an individual to fill the opening of Doc Auditor, a position which carries the important responsibility of processing and reviewing all closing related documentation to meet the requirements of the company, clients, vendors and borrowers. If you are a professional with high integrity and confident in your ability to manage confidential information appropriately, you may be the right person for this role. Apply now; this is an exciting time to join ServiceLink, a company dedicated to providing the training opportunities necessary for every employee to reach full advancement potential. This is an in-office position at our Moon Township, PA office. Proper transportation to and from the office is required. Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future. A DAY IN THE LIFE In this role, you will… · Review Work In Progress report to ensure completion · Review work-in-progress reports to ensure completion of assigned work · Assist and support the functions of other Doc Auditors as needed · Communication with outside agencies, clients and borrowers WHO YOU ARE You possess … · Typing/ data entry skills – 45 wmp with a 95% accuracy rate · Excellent customer service and communication skills · The ability to multitask in a fast paced environment, especially the ability to meet tight deadlines for our clients · A penchant for excellence. You will use your strong attention to detail to maintain our quality standards Responsibilities · Review work-in-progress reports to ensure completion of assigned work. · Assist and support the functions of other Doc Auditors as needed. · Communication with outside agencies, clients and borrowers. · Research and resolve discrepancies. · Print reports from established databases. · Maintain accurate records and logs. · Review all documentation for 100% accuracy. · Knowledge of client, vendor and borrower requirements. · Perform duties and responsibilities in a timely manner. · Maintain open communication with other team members and team leader. · Address inquiries from clients, borrowers, agents, and internal staff professionally and in a timely manner. · Proficient in ServiceLink operating systems and internal search engines. · Adhere to company policies and procedures. · Meet minimum production goals and quality requirements as set by management. · Perform all other duties as assigned. Qualifications · High School diploma or equivalent preferred. · Typing/Data Entry skills, 45wpm with a 95% accuracy rate. · Possess good communication and customer service skills. · Knowledge of Windows software applications. · Knowledge of real estate terminology.

Responsibilities

The Doc Auditor is responsible for processing and reviewing closing documentation to ensure accuracy and compliance with company and client requirements. They must also research discrepancies, maintain accurate records, and communicate effectively with borrowers, clients, and outside agencies.