SHIFTS:

Days, Evening, Nights, Weekends - as Required
About Metro Toronto Convention Centre
Widely recognized as top-of-class by meeting and event organizers around the world, the Metro Toronto Convention Centre (MTCC) has hosted over 22,000 events in our four-decade history. We are proud to support the local tourism industry as one of North America’s leading convention centres, having added more than eight billion dollars in direct spending economic impact to our community. MTCC is a Crown Corporation of the Province of Ontario and is proudly governed and led by an executive management team and an independent board of directors comprised of senior private sector business leaders.
The Metro Toronto Convention Centre prides itself on its professionalism and dedication to making every event it hosts memorable for its customers and guests alike.
For a behind the scenes look at how our team helps our customers create successful events, visit our Instagram page:
@lifeatmtcc
Job Description
Reporting directly to the Logistics Manager, the Dock Supervisor supervises and oversees team of dockhands during a specified shift to ensure the safe, timely and efficient day-to-day operations of all ramps, loading docks and elevators during event move in/out periods. The incumbent is responsible for the scheduling/coordination of all Dock Departmental functions. The Dock Supervisor ensures that contractors and exhibitors perform in accordance with MTCC’s policies and procedures; ensures that fire safety protocols are adhered to on the loading docks; reports all incidents/situations on the loading docks to relevant staff members/departments as applicable.

Review Event Plans and Weekly Operational Reports in order to create a work schedule for unionized employees (Dockhands).
Keep a document of Dockhands schedules, time off requests, sick days and vacation requests.
Assist with creating and monitoring performance goals and deadlines that align with MTCC and Docks department objectives.
Assist in conducting and scheduling quarterly department meetings and departmental training seminars/sessions (when applicable).
Complete day-to-day event billing and accounting and update any notes for all related events.
Complete necessary paperwork/data input accurately and in a timely manner to ensure an efficient and steady flow of information.
Responsible for rental, inventory control and working condition of Dock Department essential event related equipment including forklift, propane, marshalling yard, and blackout drape.
Any other assignments as delegated by Logistics Manager.
Job Skills and Requirements
Completion of High School Diploma
6 months to 1 year of work experience with knowledge of trade show business
Must possess skills in leadership and interpersonal development
Demonstrated ability to work in a team environment, prioritize workloads, meet deadlines and work under pressure
Must have computer literacy skills with an emphasis on EBMS, Workforce, and ADACO systems an asset
Interested applicants are asked to submit their application online no later than:
January 17, 2025
Please note: The Metro Toronto Convention Centre is proud to provide employment accommodation during the recruitment process. During any stage of the recruitment process, applicants have the right to request accommodation