Doctor's Assistant/Department Coordinator for Emergency Department at VCA Animal Hospitals

Walnut Creek, California, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Sep, 26

Salary

25.0

Posted On

22 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Patient Care, Appointment Scheduling, Medical Estimating, Pharmacy Filling, Client Communication, Triage, Veterinary Medicine

Industry

Veterinary Services

Description

VCA Encina Veterinary Medical Center (Walnut Creek, CA) is searching for a dedicated positive attitude orientated candidate with a passion for providing top of the line customer service, with a focus on patient care. ABOUT US As a general practice, multi-specialty and emergency only veterinary hospital, our community depends on us to care for their beloved pets during chronic ailments and emergency situations – 24 hours a day, 7 days a week. Our veterinary specialties include: Internal Medicine, Dentistry, Oncology, Surgery and Emergency/Critical Care. Our days are rewarding and filled with excitement – and we’re looking for the right candidate to join the team! Featuring in-house lab, digital radiographs, ultrasound, CT scanner, in-house pharmacy, surgical suite and ICU, we pride ourselves on our dedicated and compassionate staff and our team of amazing assistants, technicians and interns. We work as a team to ensure each and every patient is cared for utilizing the very best of veterinary medicine and customer service - we want each and every client of ours to have an EXCELLENT experience with us while making their pets feel better. We are a fast paced animal hospital that, also being a teaching hospital, provides an amazing learning environment and a rewarding caseload. ABOUT THE POSITION: DOCTOR’S ASSISTANT We are looking to hire someone with animal and customer service experience, as a Doctor’s Assistant in our busy state-of-the-art hospital. Shifts include day time and evening, as well as weekdays and weekends/holidays (we work as a team). Ideally seeking candidates with a minimum of 1-3 years of current veterinary hospital experience, preferably in emergency or specialty veterinary medicine, although this is not a must. Any customer service experience is welcomed. Your position on the Client Care Team as a Doctor’s Assistant will include but not limited to: answering phones, making appointments, checking clients in and out, speaking with clients regarding their pets and family, creating and managing estimates for diagnostics and treatments for clients, rooming clients and patients, obtaining temperature and weight of pets, being a liaison of communication between doctor and client, and accurately filling medications for patients. This is a crucial role in our hospital that allows for effiecient and speedy care for patients. Both full-time and part-time positions are available. All shifts are between 8- 10 hours long and all available schedules include weekend shifts. After 30 days, you will become eligible for benefits such as health, dental, and vision insurance, a 401K plan, allowances for uniforms and CE (continuing education), vacation days, holiday pay, and personal veterinary care discounts. If you are looking to improve upon existing skills or build new ones, and you believe you can thrive in a very busy, fast-paced, advanced and exciting environment, please apply! Schedule Part-time and full-time positions may be available Wednesday- Saturday Compensation $24-25/hr DOE Experience valuable for veterinary school or future careers in animal health Schedule Part-time and full-time positions may be available Wednesday- Saturday Compensation $24-25/hr DOE If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more! The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development). We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com. A leader in veterinary care, VCA Animal Hospitals is committed to taking care of the future of veterinary medicine. We are a family of hometown animal hospitals determined to positively impact pets, people and our communities. From primary care to emergency, urgent and specialty care, VCA delivers world-class medicine and hometown care to more than four million pets each year. We invest in cutting-edge tools, training and technology that enable Associates across our national network of hospitals to lead the industry today and into tomorrow. Among our talented 35,000 Associates are nearly 7,000 veterinarians – including 500 who are board-certified specialists – nearly 4,000 credentialed technicians and over 10,000 veterinary assistants – all dedicated to giving pets the very best in medical care. The future of veterinary medicine is in our hands. Join us.

Responsibilities

The Doctor's Assistant manages client intake, scheduling, and communication while acting as a liaison between doctors and clients. They are also responsible for basic patient care tasks, creating treatment estimates, and accurately filling medications.