Are you an exceptional professional who enjoys being part of a team, but can also successfully
work independently to see projects through to completion? The School of Education doctoral
team is seeking a Student Support Coordinator, who will administer distribution of accurate and
timely information to students, faculty, and department administration. The successful candidate
will enjoy working with doctoral students and faculty and be committed to providing the highest
quality of service.

QUALIFICATIONS, CREDENTIALS, AND COMPETENCIES

Minimum Qualifications:
1. Superior interpersonal, customer service, presentation, and communication skills required.
2. Creative, innovative, and problem-solving skills required.
3. Proven organizational skills and ability to complete assignments timely and accurately with minimal supervision.
Preferred Qualifications:
1. Must be highly proficient in Microsoft Excel.
2. Bachelor’s degree is preferred.
3. This is an in-person position.
Target Hire Date
2025-04-07
Time Type
Full time
Location
Lynchburg - In Office
The University is an Equal Opportunity Employer. We believe it is our moral and legal obligation to meet the responsibility of ensuring that all management practices regarding employees are conducted in a nondiscriminatory manner. In compliance with Title VII of the 1964 Civil Rights Act, and other applicable federal and state statutes, all recruiting, hiring, training, and promoting for all job classifications will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including state of employment protected classes. It is, therefore, our policy and intention to evaluate all employees and prospective employees strictly according to the requirements of the job. All personnel related activities such as compensation, benefits, transfers, job classification, assignments, working conditions, educational assistance, terminations, layoffs, and return from layoffs, and all other terms, conditions and privileges of employment will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including all applicable state of employment protected classes. The University is a Christian religious-affiliated organization; and as such, is not subject to religious discrimination requirements. The University’s hiring practices and EEO discrimination practices are in full compliance with both federal and state law. Federal law creates an exception to the “religion” component of the employment discrimination laws for religious organizations (including educational institutions), and permits them to give employment practice preference to members of their own religious beliefs

1. Act as liaison to Admissions, Advising, Registrar, and any other student-support departments
2. Manage the School of Education online Doctoral Community
3. Advise doctoral students in person, on the phone, or via email regarding degree completion plans, course sequencing, override requests, course substitution inquiries, late-adds, etc.
4. Create, run and edit various reports for use in student tracking
5. Develop and ensure accuracy of the department’s Microsoft forms and reports
6. Run various reports for student tracking purposes
7. Assist with research recruitment efforts
8. Oversees dissertation to capstone program switches
9. Other duties as assigned