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Document Analyst at Questronix Corporation

Quezon City, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

29 Mar, 26

Salary

0.0

Posted On

29 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Documentation, Data Analysis, Technical Writing, Version Control, Knowledge Transfer, SOPs, Work Instructions, Support Guides, Process Documentation, Workflow Documentation, Technical Configurations, Vendor Documentation, Validation, Central Repository, Collaboration, Subject Matter Experts

Industry

IT Services and IT Consulting

Description

Responsibilities: Ensure complete, accurate, and usable documentation required for a fully functional in-house service. Collect all existing vendor documentation (runbooks, diagrams, inventories). Validate completeness and accuracy of documents against real systems. Create standardized templates (SOPs, work instructions, support guides). Document new processes, workflows, and technical configurations. Maintain version control and a central repository (SharePoint, Confluence, CMDB). Ensure documentation supports knowledge transfer and training. Identify documentation gaps and coordinate with SMEs to fill them. Qualifications: Bachelor’s degree in Information Technology, Information Management, Communications or related field Preferred/Advantageous Course in data analysis, documentation standards or technical writing Minimum of 2 years of experience as a Document Analyst Can work Full onsite (Cubao)

Responsibilities

The Document Analyst is responsible for ensuring complete and accurate documentation for in-house services and validating documents against real systems. They will also create standardized templates and maintain a central repository for documentation.