Royal Smart Limousine LLC is Dubai’s leading provider of luxury and executive transportation, trusted by global hospitality brands, corporates, and VIP clients. As we grow, we are looking for a detail-oriented Document Controller / Contract & Admin Coordinator to oversee contracts, client accounts, and administrative processes with precision and professionalism.

REQUIREMENTS

• Bachelor’s degree in Business Administration, Management, or related field.
• 3–5 years’ experience in document control, contracts administration, or client account management (transport, logistics, or services sector preferred).
• Strong understanding of contract documentation, tender processes, and payment follow-ups.
• Proficiency in MS Office, ERP systems, and online tender portals.
• Exceptional organizational and communication skills with attention to detail.
  Job Type: Full-time
  Pay: AED4,000.00 - AED6,000.00 per mont

ROLE OVERVIEW

You will manage contracts, renewals, payments, and client accounts, serving as the key liaison between clients and internal teams. The role also supports tender submissions, compliance reporting, and documentation control to ensure operational efficiency and service excellence.

KEY RESPONSIBILITIES

• Contract Management: Administer and renew 40–50 B2B & B2C contracts, ensuring compliance and timely documentation.
• Client Accounts: Act as first point of contact for client inquiries, complaints, and service issues, coordinating resolution with internal teams.
• Payments & Collections: Track payments, maintain updated records, and escalate overdue accounts.
• Document Control: Review contracts and documents for accuracy prior to management approval; maintain digital and physical filing systems.
• Tender Support: Monitor tender portals, prepare initial submissions, and coordinate with Sales for timely bidding.
• Reporting: Generate regular management reports covering renewals, payments, client cases, and tender activities.
• Administrative Support: Assist Sales & Operations with filing, data entry, and documentation.