Responsibilities:

- Coordinate daily operational activities to ensure timely service delivery.

- Schedule and dispatch pest control technicians based on client requirements and availability.

- Maintain accurate records of service calls, customer interactions, and operational reports.

- Collaborate with the sales and customer service teams to enhance client satisfaction.

- Monitor inventory levels of pest control supplies and request replenishments as needed.

- Assist in preparing operational reports and analyzing performance metrics.

- Ensure compliance with safety regulations and company policies in all operational processes.

- Handle client inquiries and resolve operational issues promptly and professionally.

Requirements:

- Bachelor’s degree or equivalent experience in operations management, administration, or related field.

- Strong organizational and multitasking skills with attention to detail.

- Excellent communication and interpersonal abilities.

- Ability to work effectively in a fast-paced, team-oriented environment.

- Problem-solving mindset with the ability to handle challenging situations calmly.

- Familiarity with scheduling software and Microsoft Office suite.

- Prior experience in pest control or a related service industry is a plus.

- Fluency in English and Arabic is preferred.

Key Demographic Requirements - applicants must be:

• Based in Lebanon