Document Coordinator at Friesen Group Inc

Redding, California, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Jan, 26

Salary

0.0

Posted On

29 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Phone Skills, Microsoft Office, HCPC Codes, Insurance Authorizations, Durable Medical Equipment Billing, Documentation, Communication, Problem Solving, Policy Creation, Efficiency Analysis, Task Management, Team Collaboration, Initiative, Attention To Detail, Time Management

Industry

Professional Training and Coaching

Description

Description A little about Owens (A Friesen Group Company) Owens provides state-of-the-art medical equipment and supplies to patients and caregivers throughout the North State. For more than 60 years, we've been providing custom healthcare solutions for patients and providers. We're committed to providing patients with the highest quality care, with wide range of services, including CPAP/BiPAP, capnography, non-invasive ventilation, airway clearance, and specialty therapies. Also, for the third time, recently certified as a Great Place to Work! Check out what our staff have to say: Friesen Group - Certified Great Place to Work Values must align with our company. Our Core Values at Owens are: HUMAN VALUE, TAKE OWNERSHIP, MAKE THE DIFFERENCE, SET THE PACE AND EMBRACE CHANGE. BenefitsFull Time PositionMedical/Dental/VisionFlexible Spending Account401K with generous company matchPaid Time Off BenefitsWellness BenefitCompany Sponsored EventsRecognition/Rewards ProgramEmployee Referral Incentive ProgramTuition/Education Reimbursement CMN/PAR Processing Daily process authorizations and prescriptions (CMN’s/PAR’s) ensuring patient equipment and or supplies are billable. Work “Invoices on Hold” Ad hoc Report weekly. Work CMN Bin and log CMN’s within Brightree. Track unresolved issues until they become resolved (including any documentation necessary to bill). Document all conversations and correspondence with referral sources and patients as they occur. CMN/PAR Review Review outstanding authorizations and prescriptions (CMN’s/PAR’s) with Supervisor weekly. Utilize Owens Sales Representatives to obtain outstanding CMN’s when necessary. Ensure the authorizations and prescriptions (CMN’s/PAR’s) are logged within 30 days of creation. If not, Supervisor is notified, and plan is created to address. Brightree Task Review Work open tasks on a daily basis ensuring they are addressed in a timely manner. Ensure authorizations and prescriptions (CMN’s/PAR’s) and other required documentation is obtained in a timely manner. Review open tasks that are overdue with Supervisor weekly. Keep Supervisor apprized if you are unable to complete a task. Policy & Procedures Help create and maintain Policy and Procedures as needed. Other Responsibilities Answer phones in a timely manner, addressing customer concerns immediately. Write and speak in a clear, concise, professional manner in all forms of communication. Report all software and hardware (i.e. printers, fax machines, copy machine) issues to IT. Take initiative to obtain a basic understanding of insurance requirements for billing. Analyze daily routines and look for alternate methods of current processes to maximize efficiency. Other duties as assigned. Requirements Experience Preferred work experience in a medical setting. Preferred knowledge of HCPC codes. Preferred understanding of insurance authorizations and prescriptions. Preferred Durable Medical Equipment Billing experience. Education High school diploma or equivalent. Special Skills Basic understanding in Microsoft Office (Excel, Work, Outlook). Excellent customer service and phone skills.

Responsibilities

The Document Coordinator is responsible for processing authorizations and prescriptions, ensuring that patient equipment and supplies are billable. They will also track unresolved issues, document communications, and assist in maintaining policies and procedures.