Document Handling Specialist at DCM Services

Bloomington, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Sep, 26

Salary

20.0

Posted On

02 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Microsoft Office Suite, Word, Excel, Outlook, Touch Typing, Analytical Skills, Problem-solving Skills, Verbal Communication, Written Communication, Attention To Detail, Interpersonal Skills, Document Processing, Quality Control

Industry

Financial Services

Description

Description Make your next move your best move! Why you’ll love working at DCM Services: 4 weeks of Paid Time off (PTO), monthly bonuses, holiday pay, 401k company match, company paid short-term and long-term disability insurance, and more! Monday – Friday flexible schedule, free food, and a casual dress code (JEANS ARE OK EVERYDAY!) What you’ll be a part of: DCM Services provides specialized receivable solutions to our clients. Our culture is what sets us apart from other competitors in the industry. We’re committed to hiring a diverse workforce to contribute to driving our organization forward. Diversity drives creativity, new ideas, innovation and industry excellence. We also stress the importance of a healthy work-life balance. The well-being of our employees comes first. Requirements What you'll be doing: · Liaison between internal staff and clients · Processes document requests received via FACS queue, email, phone or verbal from external and internal requestors · Follow Company, and client specific requirements when processing requests to ensure compliance · Follows up on document requests with clients · Processes documents when received including, updating system of record following compliance, Company, and client specific requirements · Preps documents for scanning and indexing to appropriate account(s) · Distributes documents to either internal or external requestor · Responsible for quality control process to ensure correct documents sent to correct party · Maintains spreadsheets with client contact and availability information · Updates Connect procedures as necessary · Understand and adhere to Company information, security and privacy responsibilities as detailed in the Information Resource Usage Policy, Staff Manual, and client-specific publications. Skills/Education/Experience To Be Successful: · High school diploma · AA Degree preferred, and/or equivalent experience · Computer proficiency with Microsoft Office Suite (Word, Excel and Outlook) · Fast, accurate typing skills: using the touch typing system is a plus · Analytical and problem-solving skills · Excellent communication skills, both verbal and written · Strong attention to detail · Interpersonal skills

Responsibilities

Acts as a liaison between internal staff and clients to process and distribute document requests via various channels. Responsible for scanning, indexing, and performing quality control to ensure compliance with company and client requirements.