Document Services Coordinator - 6 month FTC at Opus 2

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

29 Dec, 25

Salary

0.0

Posted On

30 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organised, Efficient, Detail-Oriented, Collaborative, Proficient in Microsoft Office, Excellent Communication, Attention to Detail, Time Management, Ability to Handle Multiple Tasks, Adaptability, Proactive, Quick Learner, Client-Facing Experience, Administrative Experience, Professional Services Experience

Industry

Software Development

Description

This position requires someone who is organised and efficient with a professional, detail-oriented approach. The ideal candidate will be a quick learner with a collaborative mindset, able to integrate seamlessly into the team and provide trusted support throughout the contract. Duties & Responsibilities Work collaboratively in a team of three alongside our existing Document Services Coordinators to oversee the smooth running of Opus 2’s transcript production function, liaising with other departments within Hearing Services to ensure transcripts are finalised and delivered to clients promptly and in the correct format. Develop proficiency quickly in our internal software and other industry-specific tools, such as Total Advantage Eclipse and CaseCATalyst. Produce and format High Court judgments and rulings to the highest standards. Collect and organise audio recordings, ensuring they are stored in the correct location, and edit or split files when required for synchronisation with transcripts. Process transcript amendments — including detailed errata returns — accurately and within agreed deadlines, working closely with clients and internal teams. Support colleagues and stakeholders by circulating transcripts and providing ad hoc assistance, carrying out daily IT checks in hearing rooms, and maintaining accurate records in line with quality processes. Bright, engaging, and proactive, with a willingness to learn and use initiative. Excellent communication skills, both verbal and written. Strong attention to detail, with effective time management and the ability to handle multiple tasks, adapt, and work well under pressure. Proficient in Microsoft Office applications (Word, Excel, Outlook, PowerPoint). Collaborative team player with a flexible attitude to meet the changing needs of the business and clients. Experience in an administrative, client-facing, or professional services role is desirable. Hours Full-time role (37.5 hours per week), covering the hours between 9:30am and 8:00pm on a weekly rotating basis within the team. Flexibility required, with occasional work outside of these hours (including evenings or weekends, either in the office or remotely) to meet business needs. Variable workload, with quieter periods anticipated during court recesses and at other times; during these periods, you may be asked to support other areas of the business, with working hours adjusted accordingly. Our achievements are underpinned by our unique culture and our people are our biggest asset. Working at Opus 2 on top of your salary, you’ll get: Contributory pension plan; Healthcare Insurance: 26 days annual holidays and flexible working; Employee Assistance Programme; A day of leave to volunteer for charity and an active CSR team raising money towards a company charity; Accessible and modern office spaces.

Responsibilities

The Document Services Coordinator will oversee the transcript production function, ensuring timely delivery and accuracy of transcripts. They will collaborate with team members and other departments to maintain high standards in document services.