Document Services Manager at Zwicker & Associates, P.C.

Andover, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Jan, 26

Salary

65000.0

Posted On

20 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Management Experience, Leadership, Interpersonal Skills, Employee Coaching, Organizational Skills, Time Management, Professionalism, Ethics, Team Player, Decision-Making, Communication Skills, Fast-Paced Environment, Computer Skills, Excel Knowledge, Civil Litigation Knowledge, Fair Debt Collection Practices Act Knowledge

Industry

Law Practice

Description

Description The most prestigious lending institutions entrust Zwicker & Associates, P.C. to protect their legal interests throughout the country. Zwicker & Associates P.C. is a national creditor rights law firm whose focus on ethics, compliance, and assertive representation of our clients’ interests makes us the industry leader in debt collection. Founded in 1991, Zwicker represents creditors in a variety of consumer and commercial recovery and litigation efforts. Zwicker is headquartered in Andover, Massachusetts, and maintains office locations throughout the United States. Zwicker is presently seeking a Document Services Manager to join our team. The ideal candidate will be a dynamic leader, proven to be a successful motivator of people and manager of processes. Demonstrated critical thinking and problem-solving abilities are required. The ideal candidate will be highly motivated, a self-starter, detail oriented, and driven to perform. The base salary for this position is $65,000 per year. Responsibilities include Comply with the firm’s policies and procedures, client and firm work standards, and compliance policies Responsible for assigning employees their work schedules and ensuring they are followed Responsible for the proper training and full knowledge of the procedures for his/her teams Evaluate employees on a regular basis for performance and informing management of any concerns Responsible for tracking and monitoring activity of workflows for their teams Continually motivate staff and maintain a positive work environment Monitor and forward time off requests for approval, review time records and schedule changes, ensuring coverage in their teams Other duties as assigned Requirements Management experience in a team-oriented workplace (preferred) Demonstrated ability to lead and develop a department and department staff members Outstanding interpersonal relationship building and employee coaching and development skills Ability to effectively manage the work flow and staff Strong organizational and time management skills High level of professionalism Strong commitment to ethics and compliance standards Collaborative team player Effective decision-making skills Excellent interpersonal, oral, and written communication skills Ability to work in a fast-paced environment and handle multiple tasks Able to work efficiently on computerized systems Above average Excel knowledge including analysis, filtering, and V-lookup Knowledge of civil litigation processes (preferred) Knowledge of the Fair Debt Collection Practices Act (preferred) Physical Qualifications Be able to lift five pounds or more Be able to sit 90% of the work day at times Be able to bend at the waist and be mobile when needed Be able to read and comprehend position-specific documents and correspondence Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing Be able to operate a computer, phone, or equivalent device Be able to complete a minimum of a 40-hour flexible workweek schedule Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice. Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements for this position, please contact Human Resources. This is a full-time, full-benefit position. The benefits package includes medical, vision, and dental insurance, long-term disability insurance, life insurance, compensated time off, paid holidays, and 401K with match. No phone calls, no agencies, EOE, drug-free workplace. Please review our Applicant Privacy Notice: http://www.zwickerpc.com/job-applicant-privacy-notice/ Each posted position will be active for at least five (5) business days, during which time all qualified and eligible employees can apply.

Responsibilities

The Document Services Manager is responsible for managing employee work schedules, training, and performance evaluations. They will also track workflows and maintain a positive work environment.