As we transition current team to fall schedules, we’re looking for a dog care provider to join our team.Experience desirable, but not required.

YOU ARE SOMEONE WHO THRIVES IN A FAST-PACED ENVIRONMENT AND HAVE GREAT ATTENTION TO DETAIL. YOU HAVE CONFIDENCE IN YOUR ABILITY TO LEARN AND COMFORT DEALING WITH CLIENTS WITH STRONG COMMUNICATION SKILLS BOTH WITH YOUR TEAM MEMBERS AND CLIENTS. YOU ARE A PERSON OF INTEGRITY AND HONESTY AND UNDERSTAND THAT RELATIONSHIPS AND COMMUNICATION IN ALL AREAS OF LIFE ARE KEY.

Required training will be provided and must be completed by the successful candidate, including WHMIS, First Aid, and Dog Body Language and Communication Training.
We are a positive reinforcement facility and our activity and educational programs support our goal to educate dog owners and empower them with the knowledge, skills and community to give help them give their dogs the best life possible. We use no aversive techniques, tools, or management methods.

ESSENTIAL SKILLS:

• Able and willing to follow directions, demonstrating consistent adherence to protocols learned and practiced during the training period
• Must love dogs and helping people.
• Must have good people skills and conflict resolution skills
• Ability to thrive in a fast paced and changing work environment
• Ability to manage multiple priorities
• Strong leadership qualities (ability to use judgment, delegate, and be supportive)
• Good decision maker
• Responsible and reliable with an outstanding work ethic
• Ability to learn new software for client check-in and schedule updates
• Outstanding written/verbal communication
• Outstanding customer service skills
• Ability to be on feet for up to 8 hours at a stretch
• Ability to lift 50 lbs
• Ability to run/move/react quickly
• Computer proficiency
• Excellent work history and references
• Must be over 18 and authorized to work in Canada

SKILLS YOU MUST FEEL CONFIDENT YOU CAN LEARN:

• Working knowledge of dog body language and behavior
• Capable of maintaining awareness of dog behaviour and responding promptly when necessary
• Working knowledge of dog group play management techniques
• Comfortable supervising and handling off-leash dogs
• Comfortable in an off-leash play setting with varying numbers of dogs of varying breeds, temperaments, sizes, and energy levels

THIS ROLE:

In this role, your days will be diverse. You will work in all areas of The Happy Hound: dog daycare, boarding care, cleaning and client care and services. You will be engaging with and interacting with the public and will be a forward facing representative of The Happy Hound values and services.

ONGOING RESPONSIBILITIES:

• Overseeing play group and ensuring safety of play groups and all guests
• Safe handling of dogs
• Reception/check-in duties
• Customer service and client care
• Indoor and outdoor cleaning duties
• Feeding, medication administration according to instructions
• Administration duties and preparation for daily activities
• Being on-call once a week or as scheduled
• Other duties associated with each responsibility (such as cleaning, client services and communications, etc).
  Wage: Starting at $17/hour