Domain Sales Support Manager at Ericsson

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

16 Feb, 26

Salary

0.0

Posted On

18 Nov, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Growth, Customer Engagement, Strategic Alignment, Relationship Building, Thought Leadership, Consultative Engagement, Team Leadership, Business Development, Opportunity Shaping, Commercial Excellence, Innovation, Technical Solutions, Health and Safety, Customer Support, Managed Services, Account Management

Industry

Telecommunications

Description

Join our Team We are excited to offer an opportunity to join our team as a Domain Sales Support Manager, driving strategic customer engagements and expanding Ericsson's position as a trusted partner across our domain offerings. In this role, you will support multiple Customer Units and Key Account Management (KAM) organizations, influencing customer strategy at the executive level and identifying high-value opportunities. You will lead domain-specific sales activities, shape customer vision, and help secure long-term business growth. As a people leader, you will guide a professional team to deliver commercial excellence, thought leadership, and impactful customer value. This is a fast-paced, strategic, and high-exposure position where you will collaborate with senior leaders, inspire innovation, and create new solutions to complex business challenges—all while fostering a safe and thriving work environment aligned with our Target Zero principles. What you will do Drive domain-level sales growth by supporting KAMs with business development, strategic engagements, and opportunity shaping. Identify and qualify leads at a strategic level, influencing customer direction, vision, and long-term strategy. Engage and build trusted relationships with C-level and senior customer executives, positioning Ericsson as their preferred domain partner. Provide domain thought leadership and deliver customer value through insight selling, storytelling, and consultative engagement. Take key roles in major engagements (e.g., ACR/CSR) to advance opportunities from early discussions to deal closure. Support multiple CUs/KAMs simultaneously, ensuring consistent strategic alignment and execution. Direct teams and programs with accountability for performance, professional development, and business results. Evaluate complex business challenges and drive innovative commercial and technical solutions. Partner cross-functionally to influence internal stakeholders, drive alignment, and negotiate with external customers and partners. Promote health, safety, and well-being as a core leadership responsibility to ensure a safe, inclusive, and high-performance environment. What you will bring Prior experience as a Solution Manager across Radio, Core, Transport, or OSS domains. Experience in Service Delivery functions such as Rollout, Design & Optimization, Customer Support, or Managed Services. Background as an Account Manager or in a similar customer-facing role. Demonstrated ability to lead large teams or programs with measurable business outcomes. Proven track record of influencing senior executives and driving strategic sales opportunities. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disability please reach out to Contact us We are proud to announce Ericsson Australia have been again officially Great Place to Work Certified™ in 2023. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work® Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture. Primary country and city: Australia (AU) || Melbourne Job details: Domain Sales Support Manager Job Stage: Job Stage 8 Primary Recruiter: Sushmita Centeno Hiring Manager: Neeraj Vyas

Responsibilities

Drive domain-level sales growth by supporting KAMs with business development and strategic engagements. Engage and build trusted relationships with C-level and senior customer executives to position Ericsson as their preferred domain partner.